Reviews of INOX

By: Inox Leisure Limited App

List of user reviews and ratings for INOX

Total ratings

4.44 (Rating count: 46,406)

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Review summary

Across reviews, INOX’s core booking feature works, and users report positive sentiment and the ability to see and select the movies they want. However, the app is hampered by persistent issues: payment/refund problems (double charges and slow or missing refunds), frequent UI glitches and seat-booking inconsistencies, hidden convenience fees and misleading bundles, weak customer support, and show cancellations without advance notice and related refunds. These recurring problems overshadow the app's strengths for many users.

Pros

Online movie ticket booking is functional.
Positive user sentiment with several 'good'/'nice' reviews.
Helps users see and choose the movies they want to watch.
Some users note a smooth verification process.

Cons

Repeated payment issues including being charged twice and refunds not processed promptly.
UI/UX glitches and flaky seat availability (back/menu disappearing, seats showing as available then not).
Hidden charges and misleading promotions (convenience fee, misleading bundle offers).
Poor or non-existent customer support.
Shows cancellations without notice and delayed refunds.

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User Reviews

Recent rating average: 3.80

All time rating average: 4.44

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64% (87)

Date	Author	Comment
2026-07-13	Hi*****	nice
nice
2026-07-11	Bi*****	nice 🙂
nice 🙂
2026-07-10	Yo*****	osm
osm
2026-07-07	Ka*****	that's good pvr
that's good pvr
2026-07-07	No*****	good night
good night
2026-07-05	Ma*****	ok
ok
2026-07-04	Gu*****	Do not use it at all. They make us fool. you get 100 rs off on first booking but then they charge you 118 rs for convenience fee even if you pay through UPI. So finally you end up paying 18 rs more than what you pay over the counter. better you book your tickets over the counter and let them realise the cost of employees to manage the counter. Greedy people. They are not adapting technology for win win to both rather they are using it to enhance their income. nonsense.
Do not use it at all. They make us fool. you get 100 rs off on first booking but then they charge you 118 rs for convenience fee even if you pay through UPI. So finally you end up paying 18 rs more than what you pay over the counter. better you book your tickets over the counter and let them realise the cost of employees to manage the counter. Greedy people. They are not adapting technology for win win to both rather they are using it to enhance their income. nonsense.
2026-07-03	He*****	App won't open
App won't open
2026-07-03	Ni*****	awesome
awesome
2026-07-02	Po*****	After booking the shows are removed and we are forced to watch some other movie. If hey are not planning to release the movie then why do they accept bookings.
After booking the shows are removed and we are forced to watch some other movie. If hey are not planning to release the movie then why do they accept bookings.