Reviews of BRIO Smart Tech Sound

By: BRIO App

List of user reviews and ratings for BRIO Smart Tech Sound

Total ratings

3.59 (Rating count: 272)

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Review summary

User reviews of BRIO Smart Tech Sound app show a mix of positive and negative experiences. While some users praise its fun and customizable features, good design, and effective remote control on certain Android devices, many report persistent connection issues, especially Bluetooth pairing failures across various phones. Usability concerns and limited recording options also detract from the experience. Compatibility problems are noted, with some suggesting the app works better on iOS devices. Overall, the app offers valuable features but suffers from technical and usability challenges for many Android users.

Pros

Works well on certain devices such as Pixel 8 Pro and Fire 8 after installing Google Play services.
Provides many fun and customizable features enhancing play experience.
Allows remote control of the locomotive adding convenience and interactivity.
Good design and visuals, enjoyable for children.

Cons

Connectivity issues common; many users report Bluetooth not linking the app to the train, particularly on various Android phones.
Limited recording functionality; only one recording stored per gate and cumbersome controls.
Lack of clarity on necessary permissions like GPS and Bluetooth may cause connection problems.
App usability can be complicated and not user-friendly, especially for children.
Compatibility issues; does not work on all Android devices and reportedly better on iPhone.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.59

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71% (12)

Date	Author	Comment
2024-12-28	La*****	Unfortunately, it's nothing but disappointment! The connection doesn't work at all: neither on the tablet nor on the phone (both Android). We’ve replaced the batteries, restarted the devices, and even reinstalled the app... Couldn't you have tested it properly and fixed the bugs?! I don’t even know where to give zero stars here. I'll do it if I could.
Unfortunately, it's nothing but disappointment! The connection doesn't work at all: neither on the tablet nor on the phone (both Android). We’ve replaced the batteries, restarted the devices, and even reinstalled the app... Couldn't you have tested it properly and fixed the bugs?! I don’t even know where to give zero stars here. I'll do it if I could.
2024-04-28	He*****	Works great on Pixel 8 Pro and Fire 8 (12th gen),(after installing Google Play). Very fun features. Kids love it!
Works great on Pixel 8 Pro and Fire 8 (12th gen),(after installing Google Play). Very fun features. Kids love it!
2023-12-30	Jo*****	Neat app, but seems way harder to use than necessary. Recording button has to be pressed continuously so it's hard to see when recording is started. There doesn't seem to be options for controlling when to play certain sounds. Also you can only store one recording per gate. Why not save more on the phone to transfer when needed? Remote control doesn't have options to "override" some gates like stop and reverse. This app feels like it wasn't designed for kids.
Neat app, but seems way harder to use than necessary. Recording button has to be pressed continuously so it's hard to see when recording is started. There doesn't seem to be options for controlling when to play certain sounds. Also you can only store one recording per gate. Why not save more on the phone to transfer when needed? Remote control doesn't have options to "override" some gates like stop and reverse. This app feels like it wasn't designed for kids.
2023-04-06	Gr*****	cant connect to new train on on my phone. tried various ways, whilst some users have been lucky to get it to work. i work in ICT and can confirm there is some problem here. Not user error. tbf besides turning on BT and holding your phone next to train. Little scope to go wrong user wise...
cant connect to new train on on my phone. tried various ways, whilst some users have been lucky to get it to work. i work in ICT and can confirm there is some problem here. Not user error. tbf besides turning on BT and holding your phone next to train. Little scope to go wrong user wise...
2022-09-03	Ri*****	You should make an app for ST 217, ST 217 does not work with this app
You should make an app for ST 217, ST 217 does not work with this app
2022-08-31	Iu*****	very very disappointing, app. does not work on android so basically its s complete waste of money. don't buy!
very very disappointing, app. does not work on android so basically its s complete waste of money. don't buy!
2022-05-22	Da*****	Conected to the locomotive easliy! This app has alot of features and you could customize the train alot! You can even controll the locomotive from your phone so you dont nead to use the buttons on the train! ( you could use the buttons of you want to) this app is optional an you could just use the train with out it, but the app adds more to the play experience! I really recommend this app to anyone who owns this locomotive!
Conected to the locomotive easliy! This app has alot of features and you could customize the train alot! You can even controll the locomotive from your phone so you dont nead to use the buttons on the train! ( you could use the buttons of you want to) this app is optional an you could just use the train with out it, but the app adds more to the play experience! I really recommend this app to anyone who owns this locomotive!
2022-05-02	Em*****	Will not link to train (brand new out of the box so not linked to any other phone)
Will not link to train (brand new out of the box so not linked to any other phone)
2022-02-05	A *****	The train is faulty and not working together with the action tunnels
The train is faulty and not working together with the action tunnels
2022-01-04	Ch*****	Don't work no connection at all
Don't work no connection at all