Reviews of BRIO Smart Tech Sound

By: BRIO

List of user reviews and ratings for BRIO Smart Tech Sound

Total ratings

3.35 (Rating count: 265)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews of BRIO Smart Tech Sound app show a mix of positive and negative experiences. While some users praise its fun and customizable features, good design, and effective remote control on certain Android devices, many report persistent connection issues, especially Bluetooth pairing failures across various phones. Usability concerns and limited recording options also detract from the experience. Compatibility problems are noted, with some suggesting the app works better on iOS devices. Overall, the app offers valuable features but suffers from technical and usability challenges for many Android users.

Pros

Works well on certain devices such as Pixel 8 Pro and Fire 8 after installing Google Play services.
Provides many fun and customizable features enhancing play experience.
Allows remote control of the locomotive adding convenience and interactivity.
Good design and visuals, enjoyable for children.

Cons

Connectivity issues common; many users report Bluetooth not linking the app to the train, particularly on various Android phones.
Limited recording functionality; only one recording stored per gate and cumbersome controls.
Lack of clarity on necessary permissions like GPS and Bluetooth may cause connection problems.
App usability can be complicated and not user-friendly, especially for children.
Compatibility issues; does not work on all Android devices and reportedly better on iPhone.

Upgrade to see all 6 reviews

User Reviews

Recent rating average: 2.00

All time rating average: 3.35

Upgrade to see all 6 reviews

200% (12)

Date	Author	Comment
2024-12-28	Ал*****	Unfortunately, it's nothing but disappointment! The connection doesn't work at all: neither on the tablet nor on the phone (both Android). We’ve replaced the batteries, restarted the devices, and even reinstalled the app... Couldn't you have tested it properly and fixed the bugs?! I don’t even know where to give zero stars here. I'll do it if I could.
Unfortunately, it's nothing but disappointment! The connection doesn't work at all: neither on the tablet nor on the phone (both Android). We’ve replaced the batteries, restarted the devices, and even reinstalled the app... Couldn't you have tested it properly and fixed the bugs?! I don’t even know where to give zero stars here. I'll do it if I could.
2024-04-28	He*****	Works great on Pixel 8 Pro and Fire 8 (12th gen),(after installing Google Play). Very fun features. Kids love it!
Works great on Pixel 8 Pro and Fire 8 (12th gen),(after installing Google Play). Very fun features. Kids love it!