Sanad

Sanad — A comprehensive Arabic platform for psychological support and emotional well-being

In a world full of pressures, many of us need a safe space to talk, understand, and follow up with a professional. Sanad is designed to be your digital companion on your mental health journey: from the initial assessment of your needs, to booking a session with a certified specialist, then daily follow-up through therapeutic tasks, journals, and supportive communities—all with a clear and easy-to-use Arabic interface.

■ Why Sanad?

• A unified platform: Sessions, conversations, follow-up, and educational content all in one place.

• Privacy and respect: Tools to control your data and account, and delete it if desired.

• Specialists and institutions: Connect with mental health professionals and organizations that run care programs.

• An authentic Arabic experience with support for additional languages ​​depending on the app settings.

■ For beneficiaries — those seeking support

Register and get started
Create your account in a few simple steps. Patients can use a pseudonym to maintain privacy, and some registration methods do not require an email address or phone number.

Initial Assessment
A questionnaire to identify your needs: anxiety, depression, sleep disturbances, concentration difficulties, etc. — to help the therapist understand your situation before the session.

Booking Sessions
Choose a therapist based on their specialization, ratings, and availability. Book an appointment (text, voice, or video chat). Track your appointment status on the Sessions dashboard.

During and After the Session
Join at the scheduled time via chat or a secure link. After the session: Therapy tasks, feedback, and evaluation of the experience to improve the service.

Group Sessions and Communities
Participate in supervised group sessions or supportive communities to connect with others going through similar experiences in a safe environment.

Daily Tools
• Journal: A private space to record your thoughts and feelings.

• Talking: Free expression in a supported environment.

• Library: Articles and educational materials on mental health.

• Conversations: Structured communication with the therapist within the therapeutic framework.

Wallet and Payment
A points wallet and subscription plans to facilitate booking sessions and services available on the platform.

■ Session Types

1) Chat: For flexibility and privacy in text.

2) Voice: Direct communication without a camera.

3) Video: Interaction closer to a traditional in-person session from the comfort of your home.

■ For Psychologists

A comprehensive dashboard: Manage availability, accept and decline appointments, reschedule, multimedia sessions, view initial assessments (within permissions), add follow-up tasks, upload professional verification documents, and track clients.

■ For Institutions and Healthcare Organizations

Manage clients, connect them with specialists, track sessions, generate summary reports, and view activity—suitable for centers, associations, and mental health programs.

■ User Journey

1. Download and Register — 2. Initial Assessment — 3. Specialist Selection — 4. Booking — 5. Session — 6. Follow-up and Tasks — 7. Next Booking when needed.

■ What Makes Sanad Unique?


A modern interface, full Arabic support, remote sessions, follow-up between appointments, a community and library, and transparent policies.

■ Privacy

We only collect the data necessary for the service. We do not sell your data. You can permanently delete your account.

• Privacy Policy: https://dashboard.sanadhub.cloud/privacy

• Account Deletion: https://dashboard.sanadhub.cloud/delete-account

• Support: support@sanad.app

• Website: https://dashboard.sanadhub.cloud

■ Frequently Asked Questions

Is Sanad a substitute for a doctor?

No. It provides structured psychological support through specialists, not emergency services or automated diagnoses.

Is my data confidential?

We implement reasonable safeguards; see our Privacy Policy.

How do I delete my account?

From the app or the account deletion page on the website.

■ Health Alert — Read Carefully

Sanad Telemedicine for Psychological Support It does not provide: emergency care, prescriptions, medical diagnoses, medical devices, or a 24/7 crisis hotline. In immediate danger to yourself or others, contact emergency services or your country's helpline immediately.

■ Who is this app for?

It is suitable for those seeking structured mental health support, remote sessions, and follow-up.

It may not be suitable for those seeking immediate emergency care or prescriptions.

■ Terms

By using Sanad, you agree to the Terms and Privacy Policy on our website.

Your mental health is a journey. Sanad provides you with the infrastructure: a specialist, an appointment, follow-up, and a community. We welcome your feedback at support@sanad.app

■ Our Commitment to Quality

We review specialist activation requests, provide institutions with oversight tools, and improve performance with regular updates. Our goal is to provide a reliable Arabic experience for digital mental health support.

■ Before the Session — Quick Tips

Make sure you have a good internet connection, choose a quiet place, and use headphones or video if possible. Prepare points you want to discuss with the specialist.

■ After the session

Review the tasks sent to you, jot down your notes in a journal, and book a follow-up appointment if needed. Consistency is part of the benefit of therapy.

Download Sanad — Reliable psychological support, wherever you are. Thank you for your trust.