Brightery Support Agent

The Brightery Support Agent is a specialized utility tool designed exclusively for authorized Brightery customers and employees. This app acts as a bridge between your device and the Brightery Support Platform, allowing our agents to provide real-time assistance and service management.

Core Functionality: To enable our support team to troubleshoot connectivity issues and manage internal services effectively, this application synchronizes specific device activity logs to our secure dashboard.

Required Permissions: This app strictly requires the following permissions to perform its core function:

SMS Logs: Used to verify message delivery and sync support-related communication history.

Call Logs: Used to track call connectivity status and history for service auditing.

Privacy & Security: All data is transmitted securely to the Brightery API. This application should only be installed if you are a current client or employee and have been instructed to do so by Brightery Customer Service.