Reviews of BoldNet Mobile

By: Bold Technologies Ltd. App

List of user reviews and ratings for BoldNet Mobile

Total ratings

3.10 (Rating count: 131)

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Review summary

Users appreciate the app for being simple, fast, and helpful in saving time for technicians. However, multiple reviews report serious issues with login failures on Android, poor search functionality that limits client lookup, and increased unreliability after updates including frequent timeouts and data refresh problems. Android users note delayed fixes compared to iPhone versions and desire modern login features like fingerprint authentication. These persistent issues significantly impact usability despite the app’s overall utility.

Pros

Easy to use and saves time for technicians
Works well and has been reliable for several years when functional
Useful app that simplifies technicians' jobs

Cons

Login issues common and persistent across multiple reviews
Search function is poor and cannot properly filter clients by name or street without full details
App becomes unreliable after updates, with frequent timeouts and need for refresh
Delayed or lacking updates for Android version compared to iPhone version
Lack of modern features like fingerprint login increases inconvenience

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User Reviews

Recent rating average: 2.20

All time rating average: 3.10

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25% (5)

Date	Author	Comment
2024-04-10	Jo*****	2024 update: Search is even worse. Cant search street names without the street number which is dumb because thats the whole point of search. Dropping from 3 to 1 star....Previous review: The search needs to be updated to show the full names of customers.
2024 update: Search is even worse. Cant search street names without the street number which is dumb because thats the whole point of search. Dropping from 3 to 1 star....Previous review: The search needs to be updated to show the full names of customers.
2022-10-03	Ji*****	Haven't been able to log in for weeks now. Called my security provider and was told there is a known issue associated with the app and the Android operating system. I was told there is no foreseeable fix. Please, would you address this?
Haven't been able to log in for weeks now. Called my security provider and was told there is a known issue associated with the app and the Android operating system. I was told there is no foreseeable fix. Please, would you address this?
2022-08-25	Ss*****	Can't login, just getting errors. Where's our update? Iphones still work.
Can't login, just getting errors. Where's our update? Iphones still work.
2022-01-12	Ch*****	IPhone users got an update that fixed the issues with searching for a client, current Android version still cannot filter clients by name properly. Edit: Six months later Android users still cannot use a basic search function that should have been implemented at app creation.
IPhone users got an update that fixed the issues with searching for a client, current Android version still cannot filter clients by name properly. Edit: Six months later Android users still cannot use a basic search function that should have been implemented at app creation.
2020-06-02	Ma*****	Haven't had many issues with this app until recently. It rejects my log in unless I restart my phone.
Haven't had many issues with this app until recently. It rejects my log in unless I restart my phone.
2020-05-01	Ja*****	When it works, works great. Just upgraded to an s20+ and now it won't let me login at all. I've checked and rechecked the password and server info and I'm pretty sure they're correct. Really need this to work.
When it works, works great. Just upgraded to an s20+ and now it won't let me login at all. I've checked and rechecked the password and server info and I'm pretty sure they're correct. Really need this to work.
2019-12-03	A *****	It would be awesome if this app could get with the times and support fingerprint login so I don't have to sit here and put in my password several times a day!
It would be awesome if this app could get with the times and support fingerprint login so I don't have to sit here and put in my password several times a day!
2019-08-29	A *****	Works when it wants to, some times works great other times wont ket me do anything
Works when it wants to, some times works great other times wont ket me do anything
2018-07-12	A *****	Good app use it all the time. Is there any way to look up customers password? That option would be very helpful
Good app use it all the time. Is there any way to look up customers password? That option would be very helpful
2018-04-30	A *****	Great app used it for years. Timeout needs to be longer. Please.
Great app used it for years. Timeout needs to be longer. Please.