Overview

Features & Capabilities

NBS Benefits Mobile offers a comprehensive mobile experience for managing your benefit accounts provided by National Benefit Services, LLC. Users can conveniently view recent transactions, account balances, demographic and dependent details, as well as access card information including PIN. The app supports uploading claim documentation, including photographs, and lets users view email and SMS alerts.

Additionally, users enjoy secure login with stronger authentication methods and can contact administrators directly via email or phone. Features such as funding HSA accounts from external banks, registering new users, editing billing addresses, reporting lost or stolen cards, ordering replacements, and paying providers directly from the app provide a full suite of benefit management tools at your fingertips. Some features may vary based on administrator restrictions, ensuring customized control for users.

User Growth & Download Statistics

App
By:
National Benefit Services, LLC
Downloads:
30,617 98
Rating:
3.39
(259)
Version:
26.05.01 Last updated: 2026-05-12
Version code:
26051
Creation date:
2014-08-14
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.CHANGE_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.REORDER_TASKS Low risk
  • See more
Size:
36.71MB
Email:
se*****@nbsbenefits.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-15
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
National Benefit Services, LLC
Google Play Store
https://play.google.com/store/apps/details?id=com.nbs.fismobile
Email:
se*****@nbsbenefits.com
Website:
https://www.mywealthcareonline.com/NBSBenefits/

User Reviews

Users find the NBS Benefits Mobile app convenient and appreciate fast reimbursements and recent UI improvements. However, multiple users report frequent app crashes, login problems, lack of ability to modify claims, and poor error messages. Notifications cannot be disabled and the app can be inconsistent and difficult to use, causing frustration and reliance on the desktop website instead.
Pros
  • Easy to use and convenient interface when it works
  • Fast turnaround time for bill uploads and reimbursements
  • Email and text updates for flex spending card usage
  • Recent updates have improved the user experience and UI
  • Option to add screenshots for receipts has been introduced
Cons
  • App frequently crashes, especially after updates or during login
  • Issues with logging in including 2FA crashes and certificate errors
  • Inability to modify, delete, or update pending claims once submitted
  • Poor error handling and lack of informative screens explaining failures
  • Notifications are mandatory and cannot be disabled, which frustrates users
Recent reviews
Could not change method of reimbursement. When I select the activity button the app crashed
by An*****, 2025-01-18

The app is missing critical screens to inform you why you are unable to proceed, ended up having to use the web/desktop version since it was stuck with no instructions on how to proceed. EX: Direct deposit taking 1-2 days was not a screen in app and is on the web, was unable to proceed with claim in app with no idea why
by Kr*****, 2024-12-31
View all user reviews ›

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