Track-It!

By: BMC Helix Inc. App

Track-It!: IT Help Desk Software that makes your life easier

Overview

Google Play Store

Data as of 2026-08-05

Version:

26.01.003

Last updated: 2026-04-27

#680,905 ▼ 983

Features & Capabilities

"Track-It!" is an IT help desk application designed for the 2019 release, providing technicians access to review, submit, and update requests on the go. It features a user-friendly interface and a customizable workflow that reduces operational costs while delivering essential graphical reports. This mobile app also allows helpdesk personnel to search the knowledge base for solutions, improving the quality of service delivered to customers.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

26.01.003 Last updated: 2026-04-27

Version code:

2601003

Creation date:

2019-04-04

Publisher country:

US

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.bmc.trackIt.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

60.64MB

Email:

Tr*****@bmc.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-05

Compare stats and ranking:

Ranking

# 680,905 ▼ 983

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

BMC Helix Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.bmc.trackIt

Email:

Tr*****@bmc.com

Website:

http://www.trackit.com

User Reviews

How are we supposed to know the customer's location? You would think at a bare minimum it would contain the same information as the web interface.

by

Pa*****, 2024-02-15

Android version of Trackit crashes when reviewing notes which is a critical functionality for technicians and agents. Works fine otherwise.

by

Ni*****, 2022-05-03

View all user reviews ›

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