City to City journeys, airport transfers, seamless hourly and intercity rides
- By:
- Blacklane
- Downloads:
- 367,618 1.38K
- Rating:
- 4.11 (2,062)
- Version:
- 7.3.1 Last updated: 2025-06-12
- Version code:
- 13783
- Creation date:
- 2012-11-18
- Permissions:
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
- android.permission.ACCESS_ADSERVICES_TOPICS
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.FOREGROUND_SERVICE
- android.permission.FOREGROUND_SERVICE_LOCATION
- Size:
- 88.73MB
- Email:
- se*****@blacklane.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- a day ago
User reviews
Pros
- Professional, courteous, and punctual drivers who provide quality and accommodating service.
- The app is generally user-friendly, with a clean interface and helpful features like flight information updating and calendar integration.
- Service offers safety, security, and good communication throughout the ride experience.
- Vehicles are clean, spacious, and well-maintained.
- Pricing is justified by quality, and the service is viewed as more reliable than competitors such as Uber or Lyft.
Cons
- Unclear or unavailable service coverage regions, causing wasted time inputting ride details where no service is available.
- Issues with booking reliability including cancellations without timely notice and drivers not showing up.
- Lack of real-time vehicle tracking within the app is inconvenient and concerning to users.
- Poor customer service responses and support that fails to resolve issues effectively.
- Pricing can be significantly higher than other services without proportionate value for some users.
Recent reviews
No information on active regions. I had to spend several minutes inputting all the ride details (addresses, date, time, etc.), only to receive a message saying the service is unavailable in this region. I tried it in several countries with the same result. Do you operate in ANY region on Earth? Why not list them upfront and save people from wasting their time?
by
Ra*****, 2025-01-25
Professional and courteous service. The app works great and communicates all rides with detailed information—very secure travel. I am impressed with both the app and service.
by
L *****, 2025-01-08
Compare apps
- Compare Blacklane - Chauffeur Service vs Blacklivery: Chauffeur service
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- Compare Blacklane - Chauffeur Service vs Bookinglane Chauffeur Service
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