Big Laundry

I have been a customer for the past three years..but this year the service is worst and they are playing with the clothes saying that they don't know the delivery address route. They can call and ask for the way and delivery. Instead they are dragging it for over two weeks. Now I have to arrange to collect my clothes from the delivery boys who is just sitting somewhere. I need a refund strictly for your lethargic behaviour.

I have installed the app paid for a monthly subscription. The first pick up was supposed to be on 23rd Oct 2020. An executive called to confirm the order on 22nd and I called the same executive again on 23rd when nobody turned up for picking up. However, no response from them since then till today (25/10). There is also no button to cancel the subscription. Highly disappointed.

Dont Pay.. Waste of money.. 1st year they say 750 garments 11800 ok i pay, next year they say same 11800 for 750 garments so i pay, but in app it show 250 garments 5900 - 2 IDs i asking lot of times no reply.. Moreover before lockdown i only use nearly 200 garments only. In that i book 6 to 7 times they attent 1 time, now they say 6 months ending so no pickup.. When i pay they say 1 year.. If 6 month y i pay 2 id amount.. Without my knowledge the split my payment and creat 2 IDs..