Smart Salon

India's 1st Smart Salon serving you quality services and branded products

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This app was removed from Google Play Store on 2025-01-11

"Smart Salon" is an all-in-one platform for beauty services and products in India, featuring 100+ outlets across 50+ cities. Users can book appointments, shop for authentic beauty products, and enjoy various salon services easily. With a user-friendly interface and convenient features, it simplifies your grooming needs, offering a hygienic and safe experience at the best salons. Get alerts for discounts and enjoy referral bonuses as you explore the world of beauty with Smart Salon.

By:: Be U Salons
Downloads:: 321,155+
Rating:: 4.53

(3,537)
Version:: 1.1.4.208 (Last updated: 2024-04-15)
Version code:: 299
Creation date:: 2017-11-30
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
See more
Size:: 26.81M
Email:: in*****@beusalons.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 3 months ago

User reviews

Pros

Some users mention that the app offers huge discounts on services.
A few users appreciate the timely delivery of products.

Cons

Poor customer service and unresponsive support.
Frequent appointment cancellations and no-shows by beauticians.
Issues with subscriptions and salons refusing to honor bookings.
Inconsistent service quality and unsatisfactory experiences reported.
Difficulties in reaching customer support for modifications and issues.

Recent reviews

This app and the company behind it is a fraud. They just take the booking and do not send the person for service. They won't pick up the phone. Later they will gaslight saying you have made the cancellation. Your money may get stuck if you do not exercise caution. This happened twice with me. Please do not make any booking and give them any money.

Anil Bharadwaj, 2023-01-18

Worst coustomer service. They just take the booking and the service agent keeps rescheduling the meeting. They are not at all punctual and lack basic eticates to communicate. Extremely poor customer service support. It is better to book an appointment to the nearest saloon. Never ever depend on this app. Giving it a 1star.

Mohit Sharma, 2022-10-12

A very bad experience. I don't know how they have positive reviews. Very unprofessional beautician. Waxing horrible, cleanup horrible, their wax machine didn't work. I had to provide my induction. I am very dissapointed. I have a function to attend and I am not happy. She was in such a hurry. Just wanting to finish everything fast. Not at all customer oriented