Reviews of Betterment Invest & Save Money

By: Betterment App

List of user reviews and ratings for Betterment Invest & Save Money

Total ratings

4.67 (Rating count: 19,156)

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Review summary

User reviews show a mix: the app is easy to use for basic money management, but concerns dominate due to data privacy and security issues, including a 2026 breach and notification gaps. Users report login/transfer trouble, slow support, and worry that Betterment is moving away from low-cost index funds toward more costly or flashy features.

Pros

Easy to use and quick to set up; user-friendly interface.
Generally reliable for simple money management and easy to manage investments.
Perceived security and some users regard it as a favorite.

Cons

Serious data privacy and security concerns: data breach in 2026, delayed/not provided breach notifications, and exposure of personal information.
Frequent login/connection problems and delays with deposits/withdrawals and transfers.
Slow or poor customer support and response times.
Perceived shift toward active management and flashy features, away from low-cost index funds.
Privacy concerns include phishing emails and data collection/selling perceptions.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.67

Upgrade to see all 161 reviews

30% (49)

Date	Author	Comment
2026-08-03	Jo*****	Complete failure of corporate transparency. Betterment hid the full extent of a massive data breach involving 1.4M users and the ShinyHunters group. Instead of sending transparent statutory notices to everyone affected, they intentionally withheld direct alerts from users categorized as "basic contact data," leaving us blind while our leaked phone numbers and emails were actively targeted with extortion schemes. They only admitted exposure when directly confronted. Total breach of trust
Complete failure of corporate transparency. Betterment hid the full extent of a massive data breach involving 1.4M users and the ShinyHunters group. Instead of sending transparent statutory notices to everyone affected, they intentionally withheld direct alerts from users categorized as "basic contact data," leaving us blind while our leaked phone numbers and emails were actively targeted with extortion schemes. They only admitted exposure when directly confronted. Total breach of trust
2026-08-02	Da*****	Great service and easy to use! I've been happy with the returns on general, bond and technical portfolios. The returns are on the high side of their forecast. I like the nice interest rate in cash savings and customer service is quite good. Downfalls are no Zelle and no customer service on the weekend and they won't do more than $2000 on a debit transaction.
Great service and easy to use! I've been happy with the returns on general, bond and technical portfolios. The returns are on the high side of their forecast. I like the nice interest rate in cash savings and customer service is quite good. Downfalls are no Zelle and no customer service on the weekend and they won't do more than $2000 on a debit transaction.
2026-07-28	pa*****	block third party and I can do it myself
block third party and I can do it myself
2026-07-22	Za*****	great app but they need to double down on the debit card and make it easier to manage
great app but they need to double down on the debit card and make it easier to manage
2026-07-19	Br*****	have to sign uo
have to sign uo
2026-07-16	So*****	Great App 👍
Great App 👍
2026-07-13	JR*****	Only my undecided humble opinion but out of 30 reviews I read, I've concluded the following below: 1. Investments doing well & good (%) on ur $$;) 2. Add of a chk/sav acct. can cause app issues. May wait to add in. 3. Use all Security to be cautious w/ all ur info. 4. Communica from Cust. Svc. They prefer & act email "Only". 5. Awesome invest app! (Pos) A lower income can grow a nest into a "Big" nest!;) W/out painful decisions of what to go w/out so can be secure in ur future! Huge +!
Only my undecided humble opinion but out of 30 reviews I read, I've concluded the following below: 1. Investments doing well & good (%) on ur $$;) 2. Add of a chk/sav acct. can cause app issues. May wait to add in. 3. Use all Security to be cautious w/ all ur info. 4. Communica from Cust. Svc. They prefer & act email "Only". 5. Awesome invest app! (Pos) A lower income can grow a nest into a "Big" nest!;) W/out painful decisions of what to go w/out so can be secure in ur future! Huge +!
2026-07-08	du*****	did what was advertised put money in and lost it all even with the auto investment
did what was advertised put money in and lost it all even with the auto investment
2026-07-07	Ed*****	No complaints...
No complaints...
2026-07-07	da*****	low yield apy with black rock investors aka rock fellas higher apy that supposedly work are only for spoiled rich people with near millions of dollars
low yield apy with black rock investors aka rock fellas higher apy that supposedly work are only for spoiled rich people with near millions of dollars