Reviews of Betterment Invest & Save Money

By: Betterment App

List of user reviews and ratings for Betterment Invest & Save Money

Total ratings

4.69 (Rating count: 19,002)

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Review summary

User reviews show a mix: the app is easy to use for basic money management, but concerns dominate due to data privacy and security issues, including a 2026 breach and notification gaps. Users report login/transfer trouble, slow support, and worry that Betterment is moving away from low-cost index funds toward more costly or flashy features.

Pros

Easy to use and quick to set up; user-friendly interface.
Generally reliable for simple money management and easy to manage investments.
Perceived security and some users regard it as a favorite.

Cons

Serious data privacy and security concerns: data breach in 2026, delayed/not provided breach notifications, and exposure of personal information.
Frequent login/connection problems and delays with deposits/withdrawals and transfers.
Slow or poor customer support and response times.
Perceived shift toward active management and flashy features, away from low-cost index funds.
Privacy concerns include phishing emails and data collection/selling perceptions.

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User Reviews

Recent rating average: 3.30

All time rating average: 4.69

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30% (47)

Date	Author	Comment
2026-07-13	JR*****	Only my undecided humble opinion but out of 30 reviews I read, I've concluded the following below: 1. Investments doing well & good (%) on ur $$;) 2. Add of a chk/sav acct. can cause app issues. May wait to add in. 3. Use all Security to be cautious w/ all ur info. 4. Communica from Cust. Svc. They prefer & act email "Only". 5. Awesome invest app! (Pos) A lower income can grow a nest into a "Big" nest!;) W/out painful decisions of what to go w/out so can be secure in ur future! Huge +!
Only my undecided humble opinion but out of 30 reviews I read, I've concluded the following below: 1. Investments doing well & good (%) on ur $$;) 2. Add of a chk/sav acct. can cause app issues. May wait to add in. 3. Use all Security to be cautious w/ all ur info. 4. Communica from Cust. Svc. They prefer & act email "Only". 5. Awesome invest app! (Pos) A lower income can grow a nest into a "Big" nest!;) W/out painful decisions of what to go w/out so can be secure in ur future! Huge +!
2026-07-08	du*****	did what was advertised put money in and lost it all even with the auto investment
did what was advertised put money in and lost it all even with the auto investment
2026-07-07	Ed*****	No complaints...
No complaints...
2026-07-07	da*****	low yield apy with black rock investors aka rock fellas higher apy that supposedly work are only for spoiled rich people with near millions of dollars
low yield apy with black rock investors aka rock fellas higher apy that supposedly work are only for spoiled rich people with near millions of dollars
2026-07-06	St*****	good
good
2026-07-06	Ba*****	horrible company. charge high fees. you are much better off elsewhere. don't do it
horrible company. charge high fees. you are much better off elsewhere. don't do it
2026-07-04	Jo*****	I'm kinda new to investing but I've done research about this app and it suits my needs! I am looking forward to setting everything up and starting my investing journey!
I'm kinda new to investing but I've done research about this app and it suits my needs! I am looking forward to setting everything up and starting my investing journey!
2026-06-24	Gr*****	went to test how long a withdrawal will take it has been 7 business days and it was only a small amount
went to test how long a withdrawal will take it has been 7 business days and it was only a small amount
2026-06-22	Jo*****	I've used both Betterment and Acorns. Returns and control are significantly better with Betterment.
I've used both Betterment and Acorns. Returns and control are significantly better with Betterment.
2026-06-22	J *****	best decision i made
best decision i made