BetterHelp - Therapy

Name: BetterHelp - Therapy
Rating: 4.6016555 (64290 reviews)
Author: BetterHelp - Therapy Made Easy

By: BetterHelp - Therapy Made Easy

You deserve to be happy - text or speak with a licensed online therapist today

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Features & Capabilities

BetterHelp offers a convenient and secure platform to connect with over 20,000 licensed and accredited therapists tailored to your personal mental health needs. Whether you face depression, anxiety, family challenges, or relationship issues, BetterHelp matches you with a professional therapist experienced in your area of concern.

Enjoy unlimited private messaging and scheduled live video or phone sessions in your secure therapy room. With all therapists holding a Master's or Doctorate degree and accredited licenses, you receive expert support with confidentiality. Affordable weekly plans include extensive messaging and live sessions, helping you work towards positive life changes anytime, anywhere.

User Growth & Download Statistics

App Communication

By:

BetterHelp - Therapy Made Easy

Downloads:

4,148,049 7.05K

Rating:

4.60

(64,290) 83 new ratings

Version:

3.04 Last updated: 2026-06-18

Version code:

304

Creation date:

2014-11-17

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

138.39MB

Email:

co*****@betterhelp.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 27,050 ▼ 15

Other rankings

#94 in Health and fitness (Free) ▼ 3

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

BetterHelp - Therapy Made Easy

Google Play Store

https://play.google.com/store/apps/details?id=com.betterhelp

Email:

co*****@betterhelp.com

Website:

https://www.betterhelp.com

User Reviews

Reviews are mixed: accessibility and helpful therapy are balanced by billing issues, variable therapist quality, scheduling/technical problems, and questions about value.

Pros

Access to therapists with generally helpful staff and good matching
Convenient remote therapy that fits a busy lifestyle
User-friendly app features, including journaling and easy sharing with your therapist
Group classes and a global reach for diverse support
Improvements like the pricing model change and ongoing therapist support

Cons

Billing and cancellation problems, including auto-renewal charges and refunds
Inconsistent therapist quality and vetting, with late arrivals or cancellations
Scheduling difficulties and time-zone mismatches
Technical issues such as connectivity problems and app freezes
Cost and lack of insurance acceptance affecting perceived value

Recent reviews

they take my insurance so thats a plus but after specifically saying I need in person sessions it matched me with a therapist 2hrs away that only offers virtual, and very limited availability. I cant be sure but i beleive they use AI in their set up process to clarify your answers which I personally dont care for. If youre ok with virtual appointments and not too picky about your appointment times this might work for you. otherwise dont bother.

ha*****, 2026-06-27

It's insane that I have to pay like $200 a week with insurance. It's insanely expensive and u have to pay for a week to be able to use ur insurance. what a scam.