Reviews of Priority Health OTC

By: Lynx FinHealth, Inc. App

List of user reviews and ratings for Priority Health OTC

Total ratings

4.48 (Rating count: 403)

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Review summary

Users praise the app for helping them save money and find discounts, especially seniors and low-income individuals. However, major issues reported by multiple users include a cumbersome sign-in process, malfunctioning barcode scanner, limited store options, poor password reset functionality, and the app behaving like a web wrapper that causes crashes and frustration.

Pros

Saves money and helps users get discounts on OTC products.
App is appreciated by some senior citizens and those with low income.
Supports scanning feature for easier product lookup (though not always functional).

Cons

Sign-in process is complicated and requires too many steps, frustrating users.
Barcode scanning feature often does not work or crashes the app.
Limited store availability and missing popular stores like Meijer and Dollar General.
App frequently opens external web pages, causing confusion and instability.
Resetting password and registration processes are unreliable and problematic.

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User Reviews

Recent rating average: 1.40

All time rating average: 4.48

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82% (18)

Date	Author	Comment
2025-01-31	Br*****	Scanning feature does not work!! Have been told it would be fixed, never happens!!
Scanning feature does not work!! Have been told it would be fixed, never happens!!
2025-01-27	P *****	Worthless, would give it a zero if I could. Bad reflection on priority health, a shame. Do better!
Worthless, would give it a zero if I could. Bad reflection on priority health, a shame. Do better!
2025-01-26	El*****	You have no idea how,very greatful for the help, as I am a senior citizen who lives far below poverty. God bless you all who worked on this to help honest Americans.
You have no idea how,very greatful for the help, as I am a senior citizen who lives far below poverty. God bless you all who worked on this to help honest Americans.
2025-01-25	Ma*****	Worst app I have used in years. It continues to open a tab out of the app to no where land. Smh
Worst app I have used in years. It continues to open a tab out of the app to no where land. Smh
2025-01-23	Mi*****	Can't sign in and tried to resend for a password and doesn't work
Can't sign in and tried to resend for a password and doesn't work
2025-01-22	TM*****	Worst app ever!!! I'd rate it a zero If I could. 9 clicks just to sign in. Pathetic!!! Only stores listed available to me are Walgreens, Rite Aid and Walmart. Rite Aid closed so scratch that. What happened to Dollar General and Meijer? What stores are participating? My location list is way too short. Please enlighten me. Please fix the sign-in process and make it easier to sign in. Shouldn't take so many clicks to sign in. Thank you.
Worst app ever!!! I'd rate it a zero If I could. 9 clicks just to sign in. Pathetic!!! Only stores listed available to me are Walgreens, Rite Aid and Walmart. Rite Aid closed so scratch that. What happened to Dollar General and Meijer? What stores are participating? My location list is way too short. Please enlighten me. Please fix the sign-in process and make it easier to sign in. Shouldn't take so many clicks to sign in. Thank you.
2025-01-21	Bl*****	Terrible - they should be ashamed of having such a garbage website.
Terrible - they should be ashamed of having such a garbage website.
2025-01-15	Ma*****	Seriously HATE Priority Health app, website etc for all the negative issues already listed🤬🤬🤬🤬 Like others say, constantly changing pages, having to re-sign in, not finding what we need; etc,etc. Just fix it for all your consumers PLEASE!!!
Seriously HATE Priority Health app, website etc for all the negative issues already listed🤬🤬🤬🤬 Like others say, constantly changing pages, having to re-sign in, not finding what we need; etc,etc. Just fix it for all your consumers PLEASE!!!
2025-01-14	Mi*****	This is not even an app. Tapping the icon merely opens a web page. Then, I have to sign in MULTIPLE times ... then the app keeps shutting off, sometimes in the middle of scanning. Other times, I can't even get to the scanner before it shuts down and tells me, again, to sign in.
This is not even an app. Tapping the icon merely opens a web page. Then, I have to sign in MULTIPLE times ... then the app keeps shutting off, sometimes in the middle of scanning. Other times, I can't even get to the scanner before it shuts down and tells me, again, to sign in.
2025-01-12	De*****	Meijer stores are not listed on the app. After 80 minutes on hold I was told it would be online by Jan. 8. Still not listed as of Jan. 10. Pretty ticked off. Since Meijer was not listed I tried clicking on a local Walgreens so I could scan and shop there. That didn't work either. Last year I had the OTC Anywhere app and it worked great. Is that available again?
Meijer stores are not listed on the app. After 80 minutes on hold I was told it would be online by Jan. 8. Still not listed as of Jan. 10. Pretty ticked off. Since Meijer was not listed I tried clicking on a local Walgreens so I could scan and shop there. That didn't work either. Last year I had the OTC Anywhere app and it worked great. Is that available again?