Reviews of Beam

By: GBC SA. App

List of user reviews and ratings for Beam

Total ratings

4.00 (Rating count: 4,313)

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Review summary

Beam shows potential with rewards and a solid concept, but repeated reliability and support problems, payment-method barriers, and fears about app removal undermine trust. Many users report not being able to add payment methods, apps not functioning, slow or unhelpful support, and inconsistent rewards redemption. Transparency on store earnings is also lacking. Overall, the concept is appealing, but significant reliability and policy risks drive most of the negative sentiment.

Pros

Rewards and cash-back earning potential.
Ease of use when the app works.
Promising payment/rewards concept.
Positive experiences with some support reps and generally decent intent of the app.

Cons

Difficulty adding or linking payment methods (e.g., 'No supported payment methods' or 15-character debit card limit).
Frequent reliability issues: not working or inconsistent payment processing.
Poor or unresponsive customer support (offline chat, robotic replies).
Risk of platform removal/app store removal leading to loss of balance or rewards (e.g., UAE limitations, removal from Apple Store).
Rewards/redemption issues and lack of transparency about earning rates (unstable rewards, unclear store percentages).

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User Reviews

Recent rating average: 1.40

All time rating average: 4.00

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67% (16)

Date	Author	Comment
2024-04-06	Da*****	Perfect
Perfect
2022-07-02	Vi*****	Does this app works??.. No support even after request
Does this app works??.. No support even after request
2021-09-18	Se*****	Useless. Downloaded and tried to link my debit card but only accept 15 characters when all credit cards are issued with 16 then tried to contact customer service and guess what.. A robot answering messages. Useless app, poor service support, I can't imagine the pain to contact them if something goes wrong like a fraud or money steal from my account. Wouldn't trust this app
Useless. Downloaded and tried to link my debit card but only accept 15 characters when all credit cards are issued with 16 then tried to contact customer service and guess what.. A robot answering messages. Useless app, poor service support, I can't imagine the pain to contact them if something goes wrong like a fraud or money steal from my account. Wouldn't trust this app
2021-01-22	Hu*****	Not working!
Not working!
2020-08-11	Ad*****	Not able to add a payment method....
Not able to add a payment method....
2020-07-21	Mu*****	Useless app. doesn't allow you to do what it asks you to do
Useless app. doesn't allow you to do what it asks you to do
2020-07-20	Fa*****	Cant add payment method...its showing "No supported payment methods"...
Cant add payment method...its showing "No supported payment methods"...
2020-04-30	Er*****	Pathetic. I had 300 aed in my account and all of a sudden the app doesn't work. Whem I reached their support center they replied that they don't operate in UAE. Devices are still seen in all the stores. They cheat people. Dont trust this company.
Pathetic. I had 300 aed in my account and all of a sudden the app doesn't work. Whem I reached their support center they replied that they don't operate in UAE. Devices are still seen in all the stores. They cheat people. Dont trust this company.
2020-04-06	A *****	It's a scam app. They collect your money without notifying you.
It's a scam app. They collect your money without notifying you.
2020-01-14	A *****	All of a sudden they have removed app from Apple store.. I have lost unused balance .. please don't believe on there support... Any time app will be removed and we'll lose the balance...
All of a sudden they have removed app from Apple store.. I have lost unused balance .. please don't believe on there support... Any time app will be removed and we'll lose the balance...