BlueCare

Name: BlueCare
Rating: 4.52 (257 reviews)
Author: Louisiana Health Service and Indemnity Company

By: Louisiana Health Service and Indemnity Company App

BlueCare, a Louisiana Blue service, lets you see doctors online 24/7

This app was removed from Google Play Store on 2025-11-30

Overview

Removed

Downloads

24,949

Data as of 2025-11-30

Rating:

4.52

(257)

Version:

15.10.00.000

Last updated: 2025-02-04

Features & Capabilities

BlueCare is a convenient telemedicine service by Blue Cross and Blue Shield of Louisiana, providing 24/7 access to doctors online. With BlueCare, you can consult a doctor anytime and anywhere directly from your phone or tablet without needing an appointment, saving you time and money by avoiding unnecessary trips to the ER or urgent care.

This service covers common non-emergency illnesses such as sinus infections, allergies, rashes, bladder infections, and the common cold. You can ask questions about medications, receive prescriptions, and choose from a list of available BlueCare doctors online. The app also simplifies the login process by saving your member ID information on first use. Powered by American Well, BlueCare ensures quality telemedicine service exclusively for Blue Cross and Blue Shield of Louisiana members. Note: Telehealth is not for emergencies; call 911 if you have an emergency.

User Growth & Download Statistics

App Communication

By:

Louisiana Health Service and Indemnity Company

Downloads:

24,949

Rating:

4.52

(257)

Version:

15.10.00.000 Last updated: 2025-02-04

Version code:

151000000

Creation date:

2016-09-23

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
android.permission.BLUETOOTH Moderate risk

Size:

43.83MB

Email:

bl*****@bcbsla.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-11-30

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Louisiana Health Service and Indemnity Company

Google Play Store

https://play.google.com/store/apps/details?id=com.bcbsla.android.bluecare

Email:

bl*****@bcbsla.com

Website:

http://www.bluecarela.com/

User Reviews

Users appreciate the app's convenience, ease of use, professional doctors, and cost savings compared to urgent care, especially during the pandemic. However, common issues include app instability with errors and freezing, unexpected or excessive charges, limited prescription capabilities, occasional video/audio problems, and misleading availability claims. Overall, it offers a useful alternative for non-emergency medical care but requires improvements in reliability and transparency.

Pros

Convenient and easy to use from home without needing to visit a clinic.
Allows quick access to doctors, often faster than traditional appointments or urgent care.
Doctors are professional, thorough, and provide helpful care and prescriptions.
Cost-effective for those with insurance, sometimes much cheaper than urgent care visits.
Especially useful during the COVID-19 pandemic to avoid exposure to sick patients.

Cons

App frequently freezes or shows error messages preventing sign-in or usage.
Charges are sometimes higher than expected or confusing, with reports of overcharging.
Some medications are not prescribed through the app, causing frustration for users needing certain treatments.
Video and audio quality can be inconsistent, causing issues during consultations.
Not truly available 24/7 as advertised, leading to wait times or unavailability.

Recent reviews

Non-stop freezes and per visit my co-pay (which is 40 for in network and they are charging 85 per visit) is more than my minimum copay it's also more than I pay per week for better help and that gives me access to therapy classes group sessions and one therapy visit per week and cheap visits if I want to schedule an extra one. What an awful scummy way to deny access to virtual mental health.