Credence Well-being

Name: Credence Well-being
Rating: 4.48 (123 reviews)
Author: Castlight Health

By: Castlight Health

A better way to manage your health

Features & Capabilities

Credence Well-being connects you to everything you need to easily manage your health. With Credence Well-being, you can:

- Find quality, in-network providers near you
- Know how much care will cost before you see a doctor
- Get free health resources tailored to you
- Achieve your health goals with a helping hand
- Access all your benefits and programs in one place

Credence Well-being is available exclusively to individuals and their dependents who have access to Credence through their employee benefits program. Features vary depending on your employer’s offerings.

Not sure if your employer offers Credence Well-being? Ask your employer’s Human Resources department.

Note: Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin — so you can easily sync your activities.

Castlight is an independent company providing wellness tools and services to Credence members. Credence is an independent licensee of the Blue Cross and Blue Shield Association in Alabama.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

14.3.0 Last updated: 2026-05-21

Version code:

127

Creation date:

2021-12-13

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_CALENDAR High risk
android.permission.WRITE_CALENDAR High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.health.READ_NUTRITION High risk

Size:

97.00MB

Email:

su*****@credencewell-being.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 516,268 ▼ 1,775

Other platforms

Credence Well-being (v14.3.0)

4.70

(831)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Castlight Health

Google Play Store

https://play.google.com/store/apps/details?id=com.bcbsal.mobile

Email:

su*****@credencewell-being.com

User Reviews

User feedback on Credence Well-being's Android app is mixed but leans negative. The most recurring pain points are login/authentication failures and post-update login breaks, along with poor navigation and limited access to key features. Users report can't access claims or search for providers within the app, with redirects to the website and missing EOBs. Bugs such as 'somethin went wrong' and Fitbit syncing failures, plus slow or unresponsive support, compound frustration. Despite issues, a subset of users praise the app and say it helps locate in-network doctors and maintain care.

Pros

Strong positive sentiment with multiple users recommending the app.
Some reviewers find it easy to locate in-network doctors.
Positive impact on access to care for users who travel for visits.

Cons

Frequent login/authentication issues, including being unable to log in and post-update login failures.
Poor app navigation and overall usability, making it hard to find information.
In-app claims access and provider search are limited or broken (redirects to website, missing EOBs).
App instability and bugs (errors like 'somethin went wrong', Fitbit syncing issues).
Slow or unresponsive support and communication problems (emails bounce, care team delays).