Reviews of Bajaj General

By: Bajaj General Insurance

List of user reviews and ratings for Bajaj General

Total ratings

3.77 (Rating count: 38,150)

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Review summary

Most reviews are negative, focusing on unresolved refunds, unclear claim processes (OPD/outside medical expenses), and poor customer support. Users report frequent app issues: slow performance, data errors, buffering, and servers down. Several reviews mention denied or delayed vehicle claims and GST-related premium collection problems with unresolved cases. A small number praise the app as good or very useful, but the dominant sentiment is frustration with claims handling, customer service, and reliability.

Pros

Positive overall app sentiment (mentions of Good app / Best app / Very good / Excellent)
App described as Very Useful App
Positive user experiences such as Happy driving

Cons

Unclear or unavailable OPD/outside medical claims process
Refunds pending for months; repeated emails without resolution
Poor customer support / lack of human assistance
Unreliable app performance: slow, data errors, buffering; servers down
Claims not honored or delayed (e.g., vehicle claims) and GST/premium collection issues

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User Reviews

Recent rating average: 3.00

All time rating average: 3.77

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Date	Author	Comment
2026-06-27	Sa*****	excellent
excellent
2026-06-26	mi*****	Its wordt app. facing so many issues while using. most of the time policy will noy visible on the app. It will show add policy if we add it will say already exists but iy wont visible on the app. They should fix this issue. Worst app.
Its wordt app. facing so many issues while using. most of the time policy will noy visible on the app. It will show add policy if we add it will say already exists but iy wont visible on the app. They should fix this issue. Worst app.
2026-06-26	Pa*****	service very fast
service very fast