Reviews of AXS Tickets

By: AXS, LLC

List of user reviews and ratings for AXS Tickets

Total ratings

4.65 (Rating count: 122,800)

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Review summary

Users report a split experience: several praise a smooth, easy-to-use app when it works, but the dominant complaints are ticket display failures at venues, persistent login/bot-flag issues, being forced to use the app instead of printing or web access, buggy UI/purchase problems, and inadequate customer support. These reliability and access issues appear repeatedly and drive most negative feedback.

Pros

Smooth/easy to use and good UX for many users when the app works
Supports ticket purchases and in-app ticket management (transfers/sales) when functioning
Offers features users need (mobile tickets, transfers, payouts) that some find convenient

Cons

Frequently fails to load or display tickets (often at the venue), causing missed entry
Repeated login/account problems: endless loops, flagged as bot, locked accounts and difficulty using password managers
Forces use of the app to access tickets (no simple print or web fallback)
Unreliable/buggy UI and purchase flow (buttons obscured, scrolling issues, errors)
Poor and slow customer support, especially during events

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User Reviews

Recent rating average: 3.50

All time rating average: 4.65

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6% (633)

Date	Author	Comment
2026-07-04	Mo*****	when needed to work it doesn't work. tried logging in multiple times through multiple avenues and was unsuccessful.
when needed to work it doesn't work. tried logging in multiple times through multiple avenues and was unsuccessful.
2026-07-04	La*****	i would take any other ticketing service
i would take any other ticketing service
2026-07-04	al*****	have not been able to sign in and view my tixs... does Mark Cuban know how bad this app is ??
have not been able to sign in and view my tixs... does Mark Cuban know how bad this app is ??