Autotask LiveMobile

Name: Autotask LiveMobile
Rating: 1.83 (820 reviews)
Author: Kaseya International Ltd.

By: Kaseya International Ltd. App

Datto’s Autotask LiveMobile

Overview

Google Play Store

Downloads

91,634 ▲ 6

Data as of 2026-07-21

Rating:

1.83

(820)

Version:

9.2.1

Last updated: 2025-11-28

Ranking

#225,408 ▼ 722

Overall

Features & Capabilities

Autotask LiveMobile empowers Managed Service Providers (MSPs) to stay productive even when away from their desks. This Chrome extension provides a full dashboard experience directly on your mobile device, enabling you to access service calls, tickets, tasks, appointments, and to-dos in real-time. Users can enter time entries before they’re forgotten, schedule appointments instantly, and search account and contact information on the go.

All Autotask PSA users benefit from free read-only access via LiveMobile without requiring a license. Activating a LiveMobile license enables full editing and updating capabilities directly from your mobile device, providing seamless flexibility to manage client demands anytime, anywhere.

User Growth & Download Statistics

App Developer Tools Communication

By:

Kaseya International Ltd.

Downloads:

91,634 6

Rating:

1.83

(820)

Version:

9.2.1 Last updated: 2025-11-28

Version code:

114865

Creation date:

2010-12-10

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk

Size:

18.10MB

Email:

su*****@autotask.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 225,408 ▼ 722

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Kaseya International Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.autotask

Email:

su*****@autotask.com

Website:

http://www.autotask.com

User Reviews

User reviews of Autotask LiveMobile highlight persistent login problems, especially with two-factor authentication and SSO integration. Many users report frequent data loss when switching away from the app, along with a buggy, poorly designed interface that hampers usability. Performance is consistently slow with crashes and errors, rendering ticket and time entry tasks frustrating or impossible. Despite its security features and calendar viewing capabilities, the app is widely seen as unstable and lacking essential functions, leading to user dissatisfaction and calls for major improvements.

Pros

The app allows users to view calendars, providing some mobile access to schedules.
It helps boost workflow for teams by enabling mobile ticket and time management when functional.
Users can log in and authenticate, albeit with difficulty, allowing basic access.
Occasional UI improvements are noted compared to previous versions, though still insufficient.
The app supports 2FA login, ensuring security for user access.

Cons

Frequent and severe login issues, especially with 2FA and Azure SSO, causing repeated login prompts or failures.
Data loss occurs when switching apps or context switching, losing unsaved ticket or time entry information.
Poor user interface and user experience, including inconsistent design, buggy navigation, and lack of common functionality like copy-paste or editing tickets.
Performance problems: app is slow, pages often take long to load, and it frequently errors out, making it unreliable.
Critical features missing or broken, such as inability to edit tickets, add notes/time entries, and frequent crashes or errors during use.

Recent reviews

Broken .xlsx excel uploads in attachments. Horribly designed interface. Missing delete button on my posts, but visible on PC. Lack of any graphical continuity, every thing is inconsistent and horribly placed for the most terrible user experience I've ever had. And that's a fact.

Ma*****, 2025-01-19

I'm really glad we have this app to boost our workflow. Two things: We got in to the routine of copying 2FA code before opening the app and signing in. Next, we can't wait to sign in using KaseyaOne instead.