SmartOps

SmartOps – Complete Field Service Management

SmartOps is a modern field service application designed to help surveyors, technicians and field operatives manage their daily work efficiently.

Built for professionals working in property repairs, insurance reinstatement, glazing and other field service industries, SmartOps provides powerful tools for completing jobs, recording site information and communicating with the office.

Key Features

• Job Management – View assigned jobs, customer information, appointments and work instructions directly from your mobile device.

• Offline Working – Continue working without an internet connection and synchronise your completed work when connectivity becomes available.

• Digital Surveys – Complete detailed property surveys using customisable questions, specifications and structured forms.

• Photo Capture – Record site conditions, damage and completed work using the built-in camera.

• Video Recording – Capture videos directly within the application to support surveys and reports.

• Drawings and Diagrams – Create annotated drawings, measurements and diagrams to document work requirements.

• Digital Signatures – Capture customer signatures and confirmations electronically.

• Health & Safety – Complete vehicle inspections, equipment checks, PPE assessments and workplace safety checklists.

• Job Progress – Record job updates, completion details and additional work requirements.

• Dynamic Questionnaires – Use configurable survey questions and workflows tailored to different job types and business requirements.

Designed for Field Professionals

SmartOps combines a straightforward mobile interface with the functionality required for demanding field operations.

Whether carrying out an initial survey, recording damage, completing repairs or preparing a final report, SmartOps helps ensure important information is captured accurately and consistently.

Connected to Your Office

SmartOps works alongside a central field service management system, allowing authorised users to receive job assignments, download instructions and synchronise information between the field and office.

The application supports modern business workflows while integrating with established