Audelia – AI Phone Assistant

Constant calls while you are on a job? Audelia is the hybrid AI phone assistant for small and medium businesses. The AI answers around the clock, writes up what was said, and hands the call to one of our human agents when the caller needs a person.

HOW IT WORKS
1. A call comes in that you cannot take
2. Audelia answers and has a real conversation with your caller
3. You get a written summary, with the caller matched to your address book
4. Callers you marked as important go straight to a human

WITH THE AUDELIA APP YOU CAN
• See the week at a glance — call volume, average length, and how much of it landed in business hours
• Read what was said instead of listening to it — every call comes back written up
• Open the full transcript — see word for word what the caller and the assistant said
• Decide who answers — the AI takes the routine calls, your team takes the ones that matter
• Choose the voice that answers — pick how your assistant sounds, name it, and set its tone
• Tell it what to ask — choose the details collected on every call, and write scenarios of your own
• Call people back without doing it yourself — turn a call into a callback task and follow it to done
• Have callers recognised automatically — share your address book and incoming calls are matched instantly
• Upload files from your phone — add files and PDFs to your Knowledge Database without a computer
• Unlock with Face ID or fingerprint, and get a notification the moment a call arrives

BUILT FOR
Tradespeople and contractors on site · property managers · medical and dental practices · law firms and consultancies · car dealerships and workshops · estate agents · restaurants · anyone whose phone rings while their hands are full

Light and dark, on phone and tablet.

Try Audelia free for 14 days.

We improve the app continuously and we read every message. Use the feedback function in the app to tell us what you need next