Reviews of ATOMSTACK

By: Shenzhen AtomStack Technologies Co., Ltd. App

List of user reviews and ratings for ATOMSTACK

Total ratings

3.17 (Rating count: 234)

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Review summary

Users appreciate the app's new features and ongoing improvements, allowing mobile operation of laser engravers. However, multiple reviews report persistent connectivity problems after updates, with the app failing to recognize or connect to the devices reliably. Additionally, the lack of clear instructions and reliance on confusing third-party software frustrates users. Many express a desire to revert to previous app versions due to decreased stability and performance in updates.

Pros

The app offers useful new features allowing users to operate the laser engraver from their phone instead of a laptop.
The developer is actively updating and improving the app.
Some users find the app easy to use.

Cons

Connectivity issues after recent updates, with the app failing to connect or upload designs to the laser engraver.
Poor device recognition, with the app often not detecting the connected laser machine.
Lack of clear instructions or official support, forcing users to rely on third-party sources for guidance.
Users prefer older versions as newer updates have degraded functionality.

User Reviews

Recent rating average: 2.60

All time rating average: 3.17

5 star

40% (4)

Date	Author	Comment
2025-01-21	st*****	Love the new features! It's a nice option to work from your phone vs a laptop. I like that they are constantly adding and improving the ap.
Love the new features! It's a nice option to work from your phone vs a laptop. I like that they are constantly adding and improving the ap.
2025-01-13	Ye*****	Will not connect after update to 1.2.1
Will not connect after update to 1.2.1
2024-09-03	Ri*****	good
good
2024-08-27	Ch*****	So far this particular machine is very difficult to work, they don't even recommend the software that comes with it but using a different third party software which is very confusing and it's hard to find any instructions on this everything that I have learned I've learned it from YouTube videos. Wish I would have went with a different brand, one that explains everything a little better and provides more direction.
So far this particular machine is very difficult to work, they don't even recommend the software that comes with it but using a different third party software which is very confusing and it's hard to find any instructions on this everything that I have learned I've learned it from YouTube videos. Wish I would have went with a different brand, one that explains everything a little better and provides more direction.
2024-08-02	Ma*****	Working fine on my phone before update, now won't upload designs to the engraver. Connected via WiFi but won't upload.
Working fine on my phone before update, now won't upload designs to the engraver. Connected via WiFi but won't upload.
2024-07-06	St*****	This version is poor, the previous version worked brilliant. Wish I could go back to previous version
This version is poor, the previous version worked brilliant. Wish I could go back to previous version
2024-04-26	Wa*****	App can't see. The laser. They want me to send a video. All it Does is you start the program. It says add device when you click add device. It says no device fund. It does work with lightburn but not with the adomstack software
App can't see. The laser. They want me to send a video. All it Does is you start the program. It says add device when you click add device. It says no device fund. It does work with lightburn but not with the adomstack software
2024-04-23	Jü*****	Does not connect to A40pro.
Does not connect to A40pro.
2024-02-01	An*****	Easy
Easy
2023-11-09	Al*****	Won't connect to my Lazer att all
Won't connect to my Lazer att all