Reviews of Airpaz: Flight & Hotel Booking

By: AIRPAZ App

List of user reviews and ratings for Airpaz: Flight & Hotel Booking

Total ratings

4.62 (Rating count: 59,494)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise Airpaz for ease of use, quick and convenient bookings, and affordable fares with promos and multiple payment options. However, repeated concerns focus on pricing at checkout (high/hidden processing fees) and slow or hard-to-reach customer support. A few mentions of updates or baggage pricing exist, but pricing transparency and support responsiveness are the most recurring drawbacks. Overall, the app is well-liked for usability and value, with pricing clarity and support performance as common areas for improvement.

Pros

Very easy to use and navigate; intuitive booking process.
Fast and convenient booking/transactions.
Affordable fares with promos; multiple payment options available.
Strong overall user experience and positive reviews about the app.

Cons

High or hidden checkout processing fees; pricing at checkout is a common complaint.
Poor customer support responsiveness; slow replies and difficulty contacting agents.

Upgrade to see all 391 reviews

User Reviews

Recent rating average: 3.00

All time rating average: 4.62

Upgrade to see all 391 reviews

37% (144)

Date	Author	Comment
2026-07-10	Cu*****	sakis
sakis
2026-07-08	Ar*****	Nice
Nice
2026-07-07	Ma*****	not good for rescheduling the flight
not good for rescheduling the flight
2026-07-07	Ko*****	very disappointed, refund request is processing more the 3 months, till date yet to resolve. email replied always with the officially answer. like AI chatbot. doesn't solve the problem.
very disappointed, refund request is processing more the 3 months, till date yet to resolve. email replied always with the officially answer. like AI chatbot. doesn't solve the problem.
2026-07-05	Dm*****	ang hirap makipag usap sa costumers services nila ayaw pa mag pa refund ayaw din magpa change ng info. data also pati yung rebook nila ayaw din mag approve ang mahal pa mag pa rebook kahit matagal yung kukunin mong date tagal pa mag response nakaka dismaya
ang hirap makipag usap sa costumers services nila ayaw pa mag pa refund ayaw din magpa change ng info. data also pati yung rebook nila ayaw din mag approve ang mahal pa mag pa rebook kahit matagal yung kukunin mong date tagal pa mag response nakaka dismaya
2026-07-04	Ra*****	bigla2 lang cancel ng book ticket without a permission..ang explanation increase fare..olol
bigla2 lang cancel ng book ticket without a permission..ang explanation increase fare..olol
2026-07-02	Jo*****	ang bilis lg kng mai airpaz ka kc ndi muna kailangan pumunta pa sa bilihan ng ticket kng gusto mo magpabook kc mabilis na
ang bilis lg kng mai airpaz ka kc ndi muna kailangan pumunta pa sa bilihan ng ticket kng gusto mo magpabook kc mabilis na
2026-07-01	Dz*****	I tried to book was promised CHF 30 discouned if I download ap and enter FIRSTCHF when I did I only received a discount of cHF 8 so I did not book misleading
I tried to book was promised CHF 30 discouned if I download ap and enter FIRSTCHF when I did I only received a discount of cHF 8 so I did not book misleading
2026-06-30	Br*****	wonderful easy booking
wonderful easy booking
2026-06-29	Ab*****	Very Nice App For Flight ✈️ Appreciate Your App Really .
Very Nice App For Flight ✈️ Appreciate Your App Really .