AskRail

Name: AskRail
Rating: 4.29 (159 reviews)
Author: Association of American Railroads

By: Association of American Railroads

The AskRail app is a hazardous materials safety tool for emergency responders.

Features & Capabilities

AskRail is a specialized hazardous materials safety tool designed specifically for first responders involved in rail incidents. It provides critical access to information about railcar contents based on equipment numbers, helping emergency personnel quickly assess hazardous material risks on the scene. Access to restricted features requires authorization, including confirmation of first responder status, agency details, supervisor verification, and railroad sponsorship.

Developed collaboratively by North American Class I railroads, the Association of American Railroads, Railinc Corp., and the Transportation Technology Center, Inc., AskRail integrates data from the official Emergency Response Guidebook (ERG). This trusted app supports responders with vital safety guides and contacts to effectively manage rail emergencies. Its Android version is FirstNet Listed, emphasizing its reliability and official recognition. For detailed hazardous materials response and rail incident safety, AskRail serves as an essential resource for authorized emergency personnel.

User Growth & Download Statistics

App

By:

Association of American Railroads

Downloads:

52,743 62

Rating:

4.29

(159)

Version:

7.2.0 Last updated: 2025-08-27

Version code:

7020001

Creation date:

2016-08-29

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk
com.anddoes.launcher.permission.UPDATE_COUNT Low risk

Size:

17.35MB

Email:

su*****@askrail.us

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-12

Compare stats and ranking:

Ranking

# 285,363 ▼ 1,176

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Association of American Railroads

Google Play Store

https://play.google.com/store/apps/details?id=com.ara.android.askrail

Email:

su*****@askrail.us

Website:

http://www.askrail.us

User Reviews

AskRail is highly valued by emergency responders for providing crucial railcar information during incidents and training. However, users frequently encounter difficulties with the registration and verification process, which can be frustrating and cause loss of access. Some devices experience app crashes or malfunctions, and updates often pose problems. Support is responsive, but the app’s usability suffers due to these repeated technical and administrative issues.

Pros

Provides valuable information about rail cars and their contents, especially useful during emergencies like derailments.
Helps emergency responders quickly access train consist data, aiding in hazard identification and response.
Works well on certain devices (e.g., Samsung Galaxy S22 Plus) and is easy to use when it functions properly.
Support team is responsive and addresses user issues in a timely manner.
Helpful tool for training and pre-incident preparation for fire and hazmat teams.

Cons

Registration and verification process is cumbersome, often requiring multiple attempts, reinstalls, and is prone to errors.
The app sometimes fails to work properly or crashes, causing frustration and loss of access.
Difficulties filling in required registration fields after updates, causing loss of usability for many users.
Users experience account removal or loss of access despite multiple verifications, leading to mistrust.
Updating the app can be problematic, with sign-on processes not responding and updates failing to install.