Reviews of Transparency

By: Amazon Mobile LLC App

List of user reviews and ratings for Transparency

Total ratings

2.17 (Rating count: 1,935)

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Review summary

Users largely report the Transparency app is unreliable and not useful for authenticity checks. The main issues are that it frequently fails to work or scan, and often returns only basic Amazon product details without seller or authenticity information. Reviewers describe it as bare-bones and data-poor, with slow or frustrating performance. Overall, the app is viewed as largely ineffective, though one post notes it can work for a specific product in a limited case; this is not representative.

Pros

Easy to use and fast; works as advertised.

Cons

Frequently fails to scan or function; many reviews report it does not work.
Only reiterates basic info from the Amazon product page and provides no authenticity verification or seller details.
Very bare-bones and data-poor; lacks production/shipping dates and other useful metadata.
Slow or frustrating scanning experience and overall poor user experience.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.17

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77% (158)

Date	Author	Comment
2026-07-01	Sk*****	I sepnt a few hundred just for medical device for heart monitoring to be locked behind a app that wont scan. this is like a sad black mirror episode. thanks for a waste of hundreds.
I sepnt a few hundred just for medical device for heart monitoring to be locked behind a app that wont scan. this is like a sad black mirror episode. thanks for a waste of hundreds.
2026-06-28	Ni*****	Not only is this a product that wasn't asked for, but it doesn't even scan the codes that were made for it. Amazon, just discontinue and keep using the common QR Codes.
Not only is this a product that wasn't asked for, but it doesn't even scan the codes that were made for it. Amazon, just discontinue and keep using the common QR Codes.
2026-06-28	La*****	App didn't recognize QR code and it blocked use of flashlight to increase lighting
App didn't recognize QR code and it blocked use of flashlight to increase lighting
2026-06-26	Da*****	Wrong product came up.
Wrong product came up.
2026-06-25	Po*****	this could've just been a website. To top it off, there's not enough info regarding the product. I could've just gone straight to my Amazon link for the product.
this could've just been a website. To top it off, there's not enough info regarding the product. I could've just gone straight to my Amazon link for the product.
2026-06-24	A *****	Doesn't focus.
Doesn't focus.
2026-06-24	Th*****	The Transparency app will not focus the image on the QR code to recognize it as a link. I tried using different lighting and different angles and view distances and nothing works. The app literally cannot perform it's one and only function. My camera app by itself has no issues reading it as a QR code, so I know my phone is not the issue.
The Transparency app will not focus the image on the QR code to recognize it as a link. I tried using different lighting and different angles and view distances and nothing works. The app literally cannot perform it's one and only function. My camera app by itself has no issues reading it as a QR code, so I know my phone is not the issue.
2026-06-24	J *****	THIS APP SUCKS !!!!!! Doesn't work properly ! QR codes refuse to scan ! Impossible to use !
THIS APP SUCKS !!!!!! Doesn't work properly ! QR codes refuse to scan ! Impossible to use !
2026-06-22	Gr*****	My problem is the same as everyone else's. The app has a fixed zoom and it can not focus on the QR code regardless of how close or far it is. Really surprised to see this in an app from a company the size of Amazon. There's no way this app should have gone live in this condition.
My problem is the same as everyone else's. The app has a fixed zoom and it can not focus on the QR code regardless of how close or far it is. Really surprised to see this in an app from a company the size of Amazon. There's no way this app should have gone live in this condition.
2026-06-22	Ne*****	Works as advertised. Even with a mid range camera, it picked it up quickly.
Works as advertised. Even with a mid range camera, it picked it up quickly.