Reviews of Transparency

By: Amazon Mobile LLC App

List of user reviews and ratings for Transparency

Total ratings

2.06 (Rating count: 1,978)

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Review summary

Users largely report the Transparency app is unreliable and not useful for authenticity checks. The main issues are that it frequently fails to work or scan, and often returns only basic Amazon product details without seller or authenticity information. Reviewers describe it as bare-bones and data-poor, with slow or frustrating performance. Overall, the app is viewed as largely ineffective, though one post notes it can work for a specific product in a limited case; this is not representative.

Pros

Easy to use and fast; works as advertised.

Cons

Frequently fails to scan or function; many reviews report it does not work.
Only reiterates basic info from the Amazon product page and provides no authenticity verification or seller details.
Very bare-bones and data-poor; lacks production/shipping dates and other useful metadata.
Slow or frustrating scanning experience and overall poor user experience.

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User Reviews

Recent rating average: 2.60

All time rating average: 2.06

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77% (186)

Date	Author	Comment
2026-08-24	Je*****	Doesn't work, can't scan barcode.
Doesn't work, can't scan barcode.
2026-08-23	Pr*****	the camera doesn't focus on the qr code
the camera doesn't focus on the qr code
2026-08-22	Co*****	works just as it claims. nice seeing additional information on items I've ordered.
works just as it claims. nice seeing additional information on items I've ordered.
2026-08-22	Fr*****	quality insurance application
quality insurance application
2026-08-18	Ap*****	Why even this app exist? It can't scan anything even installed on the most expensive phone.
Why even this app exist? It can't scan anything even installed on the most expensive phone.
2026-08-18	Sa*****	Absolutely useless on small codes
Absolutely useless on small codes
2026-08-17	Ak*****	worked perfectly no focus issues.
worked perfectly no focus issues.
2026-08-16	Sh*****	Barely works, this is my single camera device yet the autofocus can't seem to work properly.
Barely works, this is my single camera device yet the autofocus can't seem to work properly.
2026-08-16	Sh*****	The camera can't focus on the code, and just to be clear my device's camera is working perfectly.
The camera can't focus on the code, and just to be clear my device's camera is working perfectly.
2026-08-15	Mi*****	App appears to be working now, no issues. The only thing to add would be "Needed information before starting the registration process" and listing that you will need your order number and a screenshot of your invoice or order. So you will not have to go searching for them and risk having to start the process over.
App appears to be working now, no issues. The only thing to add would be "Needed information before starting the registration process" and listing that you will need your order number and a screenshot of your invoice or order. So you will not have to go searching for them and risk having to start the process over.