AinaSuite

AINASUITE is a unified customer-messaging inbox for merchants and support agents.

Handle conversations from WhatsApp, Telegram, Facebook, Instagram, KakaoTalk, TikTok, and Web Chat in one place — directly from your phone.

Stop switching between apps and tabs. AINASUITE brings your customer channels into a single, real-time inbox so your team can reply quickly, stay organized, and never miss a message.

KEY FEATURES
Unified inbox — Manage WhatsApp, Telegram, Facebook, Instagram and Web Chat conversations from one inbox.
Real-time messaging — Receive new messages instantly with live delivery and read indicators.
AI assistant — Let the built-in AI reply automatically, or pause and resume AI assistance for individual conversations whenever you want to take over.
Rich media — View photos and videos, play voice notes, open PDFs, and download attachments directly from chats.
Send attachments — Share images, videos, audio, and PDF files with customers.
Push notifications — Get notified when a customer messages you, even when the app is running in the background.
Approvals & control — Approve or reject new customers, block unwanted contacts, and end conversations cleanly.
Fast search & filters — Quickly find conversations and switch between Live, Pending, and Ended views.