Aimedia

Aimedia brings every customer conversation into one inbox.

• One inbox — Instagram DMs and comments, WhatsApp, Messenger and Telegram, side by side.
• AI chatbot — it answers with your own prices, working hours and rules, and hands the conversation to a person whenever you want.
• Tappable answers — the bot can offer services, packages or time slots as buttons, so the customer picks with one tap instead of typing. A WhatsApp button opens the chat with the first message already written.
• Order capture — the bot writes down the name, address, phone number and the order itself, and files the conversation under Orders. When an order is finished, start the next one in a tap and choose which details carry over.
• Instant notifications — a new message, an order or a complaint reaches your phone; you choose which channel sends which alert.
• Team — roles and permissions for operators, and an audit log of who did what.
• Catalogue and prices — change them in one place and the bot quotes the new price straight away.

Works offline: the app opens without a connection and carries on as soon as you are back online.

Built by AI MEDIA AZ.