My Hotel Key

Name: My Hotel Key
Rating: 1.84 (135 reviews)
Author: Agilysys NV LLC

By: Agilysys NV LLC

App to generate digital keys for their luxury rooms.

Features & Capabilities

My Hotel Key is a smooth digital key app that lets guests bypass front desk lines by unlocking their hotel room doors using their own devices. Designed for luxury hotel experiences, the app sends secure digital keys directly to your phone, eliminating worries about lost, stolen, or demagnetized physical keys. Featuring robust online ID verification, My Hotel Key ensures reliable and secure access to your hotel room 24/7.

Important to note, My Hotel Key works only with hotels that support and are powered by Agilysys technology. This app modernizes the guest stay by providing a contactless, convenient, and secure way to enter your room while enhancing the overall hospitality experience.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

2.2.8 Last updated: 2025-08-14

Version code:

147

Creation date:

2019-11-19

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

73.80MB

Email:

mo*****@agilysys.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 281,780 ▼ 1,809

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Agilysys NV LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.agilysys.android.digitalkey

Email:

mo*****@agilysys.com

Website:

http://www.agilysys.com/support

User Reviews

Most users report frequent crashes and failure to progress through key setup steps, especially with selfie verification. Many experience issues with permissions and reservation conflicts. While the idea of a mobile hotel key is appealing and works well for a few, the app is plagued with bugs and poor execution on various devices, leading to frustration and reliance on physical keys.

Pros

App offers a digital key feature that works once setup is complete
Concept of using a mobile app as a hotel key is convenient and modern
When operational, the app can streamline check-in and access processes

Cons

App frequently crashes or fails to launch on various devices
Selfie verification process often fails or gets stuck, preventing setup completion
App reports reservation as being used on another device erroneously
Location permission handling is confusing and not properly requested by the app
App sometimes runs continuously in the background, causing privacy concerns and battery drain

Recent reviews

Worthless app for Galaxy Z Fold phones. Opens to blank screen. Get it figured out please. Cool idea bad execution.

Ch*****, 2024-12-30

This app does not work well I just got to my hotel and my phone was the first one to download and try using this app but it says it's unavailable cause it's used somewhere else but it deff isn't so ya this app sucks