Reviews of Loop - Caribbean Local News

By: Digicel Caribbean Limited

List of user reviews and ratings for Loop - Caribbean Local News

Total ratings

4.25 (Rating count: 6,893)

Review summary

Users appreciate the app for timely local news and wide content variety, with an improved interface and good login features. However, multiple users report frequent technical issues including content load failures, app refreshing to the top when reading, overly sensitive navigation causing unintended tab switches, and lack of dark mode. These usability problems significantly impact user experience despite the quality of news content.

Date	Author	Comment
2024-11-02	Ca*****	Can't get pass the first step after installation. When I selected a country, nothing happens and there's no button to press to move forward. I tried reinstalling the app and still nothing. The app worked fine before on my old Samsung S9 but doesn't seem to work on Google Pixel 8
Can't get pass the first step after installation. When I selected a country, nothing happens and there's no button to press to move forward. I tried reinstalling the app and still nothing. The app worked fine before on my old Samsung S9 but doesn't seem to work on Google Pixel 8
2023-02-05	Ok*****	Great to receive timely news. User interface is very annoying however....I will be scrolling reading the news on the "latest" tab and the slightest movement to the left or right results in the app shifting to the "My feed" tab or "popular" tab....by the time I switch back to the "latest" tab it refreshes to the top and you have to scroll all the way down again to search for where you left off. This is very annoying.
Great to receive timely news. User interface is very annoying however....I will be scrolling reading the news on the "latest" tab and the slightest movement to the left or right results in the app shifting to the "My feed" tab or "popular" tab....by the time I switch back to the "latest" tab it refreshes to the top and you have to scroll all the way down again to search for where you left off. This is very annoying.
2022-04-21	Al*****	Sign up was easy and quick. It's user friendly and keeps me up to date on the news. I scroll through it all the time and don't get bored. Lots of content. I especially love loop sunday lunch with the recipes as well. Excellent app.
Sign up was easy and quick. It's user friendly and keeps me up to date on the news. I scroll through it all the time and don't get bored. Lots of content. I especially love loop sunday lunch with the recipes as well. Excellent app.
2022-01-29	Do*****	Jan 29, 2022: I sent the email. Awaiting a response. \|\| Sept 16, 2021: This is my 3rd review and a star was lost each time. I tried signing in with my hotmail account and also my yahoo account. It says I have to verify my email when I try either. BUT, I never get a verification email when I try to send 1. I check my inbox and junk/spam for both accounts. To this day, not 1 verification email received. I tried logging in from the app AND the website for both accounts. Ridiculous.
Jan 29, 2022: I sent the email. Awaiting a response. \|\| Sept 16, 2021: This is my 3rd review and a star was lost each time. I tried signing in with my hotmail account and also my yahoo account. It says I have to verify my email when I try either. BUT, I never get a verification email when I try to send 1. I check my inbox and junk/spam for both accounts. To this day, not 1 verification email received. I tried logging in from the app AND the website for both accounts. Ridiculous.
2021-12-30	An*****	App runs smooth and the UI is decent. The only thing missing is Dark Mode because it's easier on the eyes and would make reading at night much more comfortable. Can that be added please?
App runs smooth and the UI is decent. The only thing missing is Dark Mode because it's easier on the eyes and would make reading at night much more comfortable. Can that be added please?
2021-12-15	sh*****	It doesn't load anymore. I keep seeing the headline popping up as a notification, however, when I click on it to read the full story it doesn't load and it keeps displaying the error message " something went wrong" . Really disappointing.
It doesn't load anymore. I keep seeing the headline popping up as a notification, however, when I click on it to read the full story it doesn't load and it keeps displaying the error message " something went wrong" . Really disappointing.
2021-12-14	We*****	The app was working great, news on Time the works, I had loved it, but lately its just.... Frustrating.... because the notifications comes in with the news and when you open it white screen. Please sort out...
The app was working great, news on Time the works, I had loved it, but lately its just.... Frustrating.... because the notifications comes in with the news and when you open it white screen. Please sort out...
2021-07-22	Na*****	Great app for latest news updates. The interface needs some work though. Everytime I'm scrolling down or up to look at all the topics, it would just slide towards left or right mistakenly to the other categories. Then When I slide back to the latest news category I would have to start from the very top. It always annoys me and it does happen very often. I think that sliding feature is a bit to sensitive.
Great app for latest news updates. The interface needs some work though. Everytime I'm scrolling down or up to look at all the topics, it would just slide towards left or right mistakenly to the other categories. Then When I slide back to the latest news category I would have to start from the very top. It always annoys me and it does happen very often. I think that sliding feature is a bit to sensitive.
2021-06-18	St*****	Loving the updated UI. Definitely a huge improvement again. Just ONE thing missing for me...... Dark mode option. Can't be staring at a bright white screen when I'm reading news at night.
Loving the updated UI. Definitely a huge improvement again. Just ONE thing missing for me...... Dark mode option. Can't be staring at a bright white screen when I'm reading news at night.
2021-06-13	Ms*****	I am finally happy that Loop upgraded their app and their UI/UX interface and user experience. Also, login capabilities are extremely great. Congrats Loop.
I am finally happy that Loop upgraded their app and their UI/UX interface and user experience. Also, login capabilities are extremely great. Congrats Loop.

Reviews of Loop - Caribbean Local News

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