Reviews of Setmore Appointment Scheduling

By: Setmore App

List of user reviews and ratings for Setmore Appointment Scheduling

Total ratings

3.97 (Rating count: 6,091)

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Review summary

Users praise Setmore for ease of use, affordability, and strong support, but multiple reviews flag payment limitations for India, gaps in multi-service and staff-specific booking options, and occasional stability/login issues. Overall positive for small businesses, with some essential features and reliability concerns to address.

Pros

Easy to use and highly user-friendly interface
Excellent customer support with patient, knowledgeable staff (e.g., Prisha, Hema)
Good value for money / affordable pricing
Reliable scheduling with email communications and reminders

Cons

Limited payment options for Indian users: no Stripe/PayPal on the app/booking page and few local gateways
Booking flow gaps: inability to book multiple services at once and lack of staff-specific services display
Occasional stability and login issues: app won’t open after updates and login privileged errors

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User Reviews

Recent rating average: 3.90

All time rating average: 3.97

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17% (17)

Date	Author	Comment
2026-08-12	Ga*****	I installed the app and tried to run it with my Google account and it errored out. That says it all
I installed the app and tried to run it with my Google account and it errored out. That says it all
2026-08-11	Ga*****	I enjoyed using set more app
I enjoyed using set more app
2026-08-09	Me*****	I truly love the Setmore Appointment Scheduler! Every now and then, I may have an issue, but the team is ready to help, always! I love the fact that I have support when I need it! ❤️ I do have one recommendation- I'm not able to book 2 services at once for a client but they are. please make that an option on our end.
I truly love the Setmore Appointment Scheduler! Every now and then, I may have an issue, but the team is ready to help, always! I love the fact that I have support when I need it! ❤️ I do have one recommendation- I'm not able to book 2 services at once for a client but they are. please make that an option on our end.
2026-08-02	D'*****	the apps is soo useful and user friendly 👌🏼👌🏼👌🏼 i suggest that you put a Gcash payment option aside from paypal, because gcash now is a widely ewallet payment . . thanks
the apps is soo useful and user friendly 👌🏼👌🏼👌🏼 i suggest that you put a Gcash payment option aside from paypal, because gcash now is a widely ewallet payment . . thanks
2026-07-19	Mo*****	Used to be ok and easy to navigate but recently I face a real problem when sending notifications to my clients using Business WhatsApp and it keeps giving me error not valid number on WhatsApp and need to do manually. I appreciate if you can fix this issue.
Used to be ok and easy to navigate but recently I face a real problem when sending notifications to my clients using Business WhatsApp and it keeps giving me error not valid number on WhatsApp and need to do manually. I appreciate if you can fix this issue.
2026-07-13	sh*****	need an option for if someone pays a deposit and for it to be reflected on both ends in a receipt
need an option for if someone pays a deposit and for it to be reflected on both ends in a receipt
2026-07-12	An*****	Love the mobile app, web browser and desktop app. Worth the subscription. It's mode scheduling patients so easy. Please consider making it possible for clients to add their signature when confirming an appointment 🙏
Love the mobile app, web browser and desktop app. Worth the subscription. It's mode scheduling patients so easy. Please consider making it possible for clients to add their signature when confirming an appointment 🙏
2026-07-04	Ak*****	doesn't work, it hang
doesn't work, it hang
2026-06-16	Br*****	best app everrr!!
best app everrr!!
2026-06-11	Do*****	I've moved on from Setmore to Vagaro. You can't offer automatic discounts or membership points with Setmore. Coupon codes and gifts cards are what help businesses grow. With the advancement of Claude and ChatGPT, there's no excuse as to why Setmore hasn't improved or advanced. The updates are so far in between and the updates aren't helpful. I've suggested many helpful updates I'd like to see as features and none have been worked on. Best of luck. We're all out here trying to make it.
I've moved on from Setmore to Vagaro. You can't offer automatic discounts or membership points with Setmore. Coupon codes and gifts cards are what help businesses grow. With the advancement of Claude and ChatGPT, there's no excuse as to why Setmore hasn't improved or advanced. The updates are so far in between and the updates aren't helpful. I've suggested many helpful updates I'd like to see as features and none have been worked on. Best of luck. We're all out here trying to make it.