LOFT Living

Name: LOFT Living
Rating: 2.711111 (6483 reviews)
Author: RealPage Incorporated

By: RealPage Incorporated App

Get the LOFT Living resident portal experience in the palm of your hand.

Overview

Google Play Store

Downloads

1,416,915 ▲ 6.02K

Data as of 2026-08-26

Rating:

2.71 +17

(6,483)

Version:

9.4.0

Last updated: 2026-07-21

Ranking

#55,481 ▼ 15

Overall

Features & Capabilities

LOFT Living is an all-in-one resident portal app designed to streamline your renting journey from leasing to living. Replacing ActiveBuilding, it provides easy access to key features such as flexible rent payment options, service request submissions, staff messaging, event RSVPs, and much more.

With LOFT Living, residents can enjoy earning rewards points redeemable for gift cards, groceries, and travel by paying rent online. The app also includes guided checklists for a hassle-free moving experience, utility and internet setup assistance, and exclusive offers. Its comprehensive home page consolidates to-do lists, events, and announcements, making it a convenient hub for managing your living experience.

User Growth & Download Statistics

App

By:

RealPage Incorporated

Downloads:

1,416,915 6.02K

Rating:

2.71

(6,483) 17 new ratings

Version:

9.4.0 Last updated: 2026-07-21

Version code:

1784172409

Creation date:

2015-05-11

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk

Size:

80.89MB

Email:

su*****@activebuilding.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 55,481 ▼ 15

Other platforms

LOFT Living (v9.4.0)

4.30

(20,274)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

RealPage Incorporated

Google Play Store

https://play.google.com/store/apps/details?id=com.activebuilding.residents

Email:

su*****@activebuilding.com

Website:

http://www.activebuilding.com

User Reviews

Users broadly report that LOFT Living's Android app is unreliable. The most recurring problems are login/authentication failures and inconsistent rent payments, with many users unable to sign in or facing payment portal issues. Performance problems, including crashes and slow loading, compound the frustration. Support is frequently criticized for poor responsiveness or lack of contact options. Some users still see value in the app for accessing Loft information and lease details when it functions, and a few note that paying rent can work smoothly, though inconsistently.

Pros

Access to Loft information and lease details via the app
Rent payments supported through the app
Easy and convenient to use when the app functions
Positive user sentiment about the Loft app

Cons

Frequent login/authentication issues (can't sign in, biometrics fail, login loops)
Unreliable payment experience (errors paying, wrong charges, slow/failed portal, posting delays)
Crashes, slow performance, and overall poor responsiveness
Inadequate support and lack of clear contact options
Lease viewing and other features often unavailable or not working as described

Recent reviews

very reliable, convenient,I love it.

Pe*****, 2026-08-14

This app has the most annoying bug I think I have ever encountered. When submitting a maintenance request and you try to scroll up in your text if you are not careful... you will refresh and restart the entire process. if you put in photos and try to scroll back up to review.. it will refresh and restart the whole process. you have to make very sure that you wipe down before you can go back up. after trying to write a paragraph about our disgusting HVAC unit, we experience that four times today