Mi Acueductos

Name: Mi Acueductos
Rating: 3.06 (2673 reviews)
Author: Autoridad de Acueductos y Alcantarillados

By: Autoridad de Acueductos y Alcantarillados App

Enables management of accounts registered in PRASA.

Overview

Google Play Store

Downloads

448,555 ▲ 672

Data as of 2026-07-20

Rating:

3.06 ▲ 0.04

(2,673)

Version:

4.1.3

Last updated: 2026-02-03

Ranking

#104,005 ▼ 106

Overall

Features & Capabilities

Mi Acueductos is the official app from the Puerto Rico Aqueduct and Sewer Authority (PRASA) designed to simplify the management of your water and sewer accounts. This app offers a secure and convenient way to access your account anytime, anywhere. Users can view detailed account information, including ongoing fees, due dates, payment history, and account status.

The app also enables users to pay bills using credit cards or bank accounts, download and print electronic invoices, and file claims for disputed charges or missing payments. Additionally, you can report issues directly by uploading photos, request new water services, cancel existing services, and apply for payment plans if eligible. Mi Acueductos empowers residents with an all-in-one tool for efficient, digital water service management in Puerto Rico.

User Growth & Download Statistics

App

By:

Autoridad de Acueductos y Alcantarillados

Downloads:

448,555 672

Rating:

3.06

(2,673) 0.04

Version:

4.1.3 Last updated: 2026-02-03

Version code:

30185

Creation date:

2015-06-01

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe
com.aaa.cordova_container_local.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

6.37MB

Email:

ap*****@acueductospr.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 104,005 ▼ 106

Other platforms

Mi Acueductos (v4.0.2)

2.90

(1,909)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Autoridad de Acueductos y Alcantarillados

Google Play Store

https://play.google.com/store/apps/details?id=com.aaa.cordova_container_local

Email:

ap*****@acueductospr.com

Website:

https://www.acueductospr.com

User Reviews

Mi Acueductos provides a digital way to pay Puerto Rico water bills, and several users call it the best option and praise the core payment function. However, across multiple reviews the app suffers from persistent login/verification friction (codes by text or email, sometimes not received), difficulty verifying bank accounts, and limited autopay options. Users also report lost saved payment methods after updates, reliability outages, and a lack of direct customer support. Overall, the app works for bill payments but is hampered by access, security friction, and support gaps.

Pros

Core functionality to pay water bills digitally.
Regarded by some as the best option for paying water bills.
Has improved over time since its initial launch.

Cons

Frequent login and verification failures due to two-factor authentication (codes via SMS/email).
Bank account verification is cumbersome and autopay is not working for full amount.
Saved payment methods (cards) get deleted after updates.
App reliability issues and outages; features not loading properly.
Lack of accessible customer support/contact options within the app.

Recent reviews

App Needs to be able to add Trusted Devices or at least create Session Keys to avoid authentication issues, also, the ability to Paste onto the Verification Code field is broken it only registers one digit when pasting, is an avoidable hassle to authenticate every time. Everything else is ok, interface looks clean, you can track your bills and orders.

Yu*****, 2026-06-06

Porquria total, tengo cuenta registrada pero no me deja crear contraseña nueva, no me envia el link para acceder mi cuenta y poner credenciales nuevos. No sirve como todo lo que hacen en PR.