Reviews of Towngas

By: Towngas App

List of user reviews and ratings for Towngas

Total ratings

3.75 (Rating count: 1,696)

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Review summary

User reviews for Towngas are largely negative. The most frequent problems are the app failing to open or load, ongoing login failures and permission errors, and install/update issues such as 'App isn't installed' after updates. Additional complaints include inconsistent QR code bill reading and trouble with account creation or password reset. There are a few brief positive mentions, but overall experience appears problematic.

Pros

Good

Cons

App wont load / crashes or is unresponsive after tapping the icon
Cannot log in / login process hangs / permission denied
Install/update problems: cannot install or update; 'App isn't installed' error after update
QR code reading is inconsistent: some bills' codes aren't readable or detectable by payment apps
Account creation and recovery issues: cannot receive email verification, reset or log in

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User Reviews

Recent rating average: 1.00

All time rating average: 3.75

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88% (29)

Date	Author	Comment
2026-06-17	Wa*****	Always in loading mode, no response. When log in, cannot find the way to log out.
Always in loading mode, no response. When log in, cannot find the way to log out.
2025-10-14	Ik*****	There should be more FPS options to pay. The QR code is not detectable by BOC pay. But water department bill or electric bill QR code can be read by BOC pay
There should be more FPS options to pay. The QR code is not detectable by BOC pay. But water department bill or electric bill QR code can be read by BOC pay
2025-08-30	Wi*****	worst app of all utility apps
worst app of all utility apps
2025-01-17	De*****	Unable to logon Java.io.IOException... Error
Unable to logon Java.io.IOException... Error
2025-01-13	So*****	Does not load
Does not load
2023-04-07	Da*****	App isnt installed and cant launch
App isnt installed and cant launch
2023-04-05	AD*****	not able to open the app, what's wrong？even reinstalled, still not able to open
not able to open the app, what's wrong？even reinstalled, still not able to open
2023-04-05	Sh*****	The app has no response and can't be opened after click on the app icon, please check why's happened.
The app has no response and can't be opened after click on the app icon, please check why's happened.
2023-04-04	Ed*****	They forgot to pay developers
They forgot to pay developers
2023-04-02	To*****	"App isn't installed" error after most recent update.
"App isn't installed" error after most recent update.