Features & Capabilities

The Towngas app from The Hong Kong and China Gas Company Limited offers a comprehensive service platform for its customers. Users can instantly report meter readings, schedule maintenance, and manage their accounts anytime through the upgraded eService Centre. Features include real-time gas usage tracking, payment record viewing, and automatic bill balance display for convenience.

The app supports seamless app-to-app payments via PPS or AlipayHK, with QR code options for convenience store payments. Towngas encourages eco-friendly practices through easy eBilling sign-up, reducing paper use and postal emissions. The customizable menu enhances user experience with clear content and a clean design, making gas account management effortless and personalized.

User Growth & Download Statistics

App
By:
Towngas
Downloads:
389,267 587
Rating:
3.75
(1,692)
Version:
5.2.9 Last updated: 2024-08-29
Version code:
113
Creation date:
2011-12-05
Publisher country:
HK HK
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • See more
Size:
51.74MB
Email:
to*****@gmail.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-23
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Towngas
Google Play Store
https://play.google.com/store/apps/details?id=com.TownGas
Email:
to*****@gmail.com
Website:
http://www.towngas.com

User Reviews

User reviews for Towngas are largely negative. The most frequent problems are the app failing to open or load, ongoing login failures and permission errors, and install/update issues such as 'App isn't installed' after updates. Additional complaints include inconsistent QR code bill reading and trouble with account creation or password reset. There are a few brief positive mentions, but overall experience appears problematic.
Pros
  • Good
Cons
  • App wont load / crashes or is unresponsive after tapping the icon
  • Cannot log in / login process hangs / permission denied
  • Install/update problems: cannot install or update; 'App isn't installed' error after update
  • QR code reading is inconsistent: some bills' codes aren't readable or detectable by payment apps
  • Account creation and recovery issues: cannot receive email verification, reset or log in
Recent reviews
There should be more FPS options to pay. The QR code is not detectable by BOC pay. But water department bill or electric bill QR code can be read by BOC pay
by Ik*****, 2025-10-14

worst app of all utility apps
by Wi*****, 2025-08-30

Unable to logon Java.io.IOException... Error
by De*****, 2025-01-17
View all user reviews ›

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