Reviews of Inventor Control

By: INVENTOR A.G. ELECTRIC APPLIANCES S.A.

List of user reviews and ratings for Inventor Control

Total ratings

4.67 (Rating count: 800)

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Review summary

Users find Inventor Control useful for basic remote control of air conditioners and dehumidifiers, appreciating its convenience over physical remotes. However, multiple reviews highlight significant cons: the app lacks numerous remote functions, has frequent connectivity and pairing problems, suffers from UI bugs and poor smart scenario implementation, and users report poor customer support. These recurring issues suggest the app needs substantial improvements in functionality, stability, and support to meet user expectations.

Pros

Allows remote operation of air conditioners and dehumidifiers via a mobile device.
Offers more convenience compared to using the physical remote control in some cases.
Supports basic functions like switching modes and scheduling simple timers.
Works with mobile data for remote control.
Manual pairing mode enables connection after complex initial setup.

Cons

Lacks many functions available on physical remote controls, such as silent mode and ionization.
Connectivity issues are common, including difficulty pairing and unstable connections.
App interface has bugs, including inconsistent language settings, mislabeled buttons, and unclear or missing functions.
Smart scenarios are poorly implemented, with issues like no save button and improper data usage (e.g., outdoor instead of indoor humidity).
Support is inadequate or unresponsive, especially regarding account registration and troubleshooting.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.67

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333% (10)

Date	Author	Comment
2025-01-06	Ja*****	The app is pretty basic. I am using it to operate my ACs when I am not home or to schedule on/off hours. It does not have all the functions the remote control has. The biggest issue I am facing is that there is no option to turn off the display light; I have to use the remote control instead.
The app is pretty basic. I am using it to operate my ACs when I am not home or to schedule on/off hours. It does not have all the functions the remote control has. The biggest issue I am facing is that there is no option to turn off the display light; I have to use the remote control instead.
2024-11-02	Ma*****	just purchased the AC from Amazon, following the instructions in the box, faced with the email registration - it took 30min between applying and getting the code. in the meantime have read the hundreds of horror stories in the App review, trying to "Contact Support" as suggested in step 4 seems impossible, they only want to hear from trade customers wanting to sell their goods, looks like the AC is going back to Amazon if they are not capable or willing to support even the sign-up process.
just purchased the AC from Amazon, following the instructions in the box, faced with the email registration - it took 30min between applying and getting the code. in the meantime have read the hundreds of horror stories in the App review, trying to "Contact Support" as suggested in step 4 seems impossible, they only want to hear from trade customers wanting to sell their goods, looks like the AC is going back to Amazon if they are not capable or willing to support even the sign-up process.