Reviews of Inventor Control

By: INVENTOR A.G. ELECTRIC APPLIANCES S.A. App

List of user reviews and ratings for Inventor Control

Total ratings

4.71 (Rating count: 810)

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Review summary

Users find Inventor Control useful for basic remote control of air conditioners and dehumidifiers, appreciating its convenience over physical remotes. However, multiple reviews highlight significant cons: the app lacks numerous remote functions, has frequent connectivity and pairing problems, suffers from UI bugs and poor smart scenario implementation, and users report poor customer support. These recurring issues suggest the app needs substantial improvements in functionality, stability, and support to meet user expectations.

Pros

Allows remote operation of air conditioners and dehumidifiers via a mobile device.
Offers more convenience compared to using the physical remote control in some cases.
Supports basic functions like switching modes and scheduling simple timers.
Works with mobile data for remote control.
Manual pairing mode enables connection after complex initial setup.

Cons

Lacks many functions available on physical remote controls, such as silent mode and ionization.
Connectivity issues are common, including difficulty pairing and unstable connections.
App interface has bugs, including inconsistent language settings, mislabeled buttons, and unclear or missing functions.
Smart scenarios are poorly implemented, with issues like no save button and improper data usage (e.g., outdoor instead of indoor humidity).
Support is inadequate or unresponsive, especially regarding account registration and troubleshooting.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.71

Upgrade to see all 21 reviews

48% (10)

Date	Author	Comment
2025-01-06	Ja*****	The app is pretty basic. I am using it to operate my ACs when I am not home or to schedule on/off hours. It does not have all the functions the remote control has. The biggest issue I am facing is that there is no option to turn off the display light; I have to use the remote control instead.
The app is pretty basic. I am using it to operate my ACs when I am not home or to schedule on/off hours. It does not have all the functions the remote control has. The biggest issue I am facing is that there is no option to turn off the display light; I have to use the remote control instead.
2024-11-02	Ma*****	just purchased the AC from Amazon, following the instructions in the box, faced with the email registration - it took 30min between applying and getting the code. in the meantime have read the hundreds of horror stories in the App review, trying to "Contact Support" as suggested in step 4 seems impossible, they only want to hear from trade customers wanting to sell their goods, looks like the AC is going back to Amazon if they are not capable or willing to support even the sign-up process.
just purchased the AC from Amazon, following the instructions in the box, faced with the email registration - it took 30min between applying and getting the code. in the meantime have read the hundreds of horror stories in the App review, trying to "Contact Support" as suggested in step 4 seems impossible, they only want to hear from trade customers wanting to sell their goods, looks like the AC is going back to Amazon if they are not capable or willing to support even the sign-up process.
2024-08-22	Ko*****	Features for all the smart scenarios require data from an outdoors weather station. Data should be used from the the device, not outdoors spots! I cannot even create a proper sinple smart scenario for humidity. By While day time, when the humidity indoors is 65%, outdoors could only be 30%, so the smart scenario to "switch on the Dry mode if humidity is over 50%" won't start! The app cannot properly find my location (using GPS). A different area is used so wrong data are also used.
Features for all the smart scenarios require data from an outdoors weather station. Data should be used from the the device, not outdoors spots! I cannot even create a proper sinple smart scenario for humidity. By While day time, when the humidity indoors is 65%, outdoors could only be 30%, so the smart scenario to "switch on the Dry mode if humidity is over 50%" won't start! The app cannot properly find my location (using GPS). A different area is used so wrong data are also used.
2024-07-21	Ви*****	Works great, by mobile data is also possible to control. For me, is much easier to switch functions from the phone then from remote. A single disadvantage, there is possible to connect only from one phone. If somebody connects, mime is disconnecting
Works great, by mobile data is also possible to control. For me, is much easier to switch functions from the phone then from remote. A single disadvantage, there is possible to connect only from one phone. If somebody connects, mime is disconnecting
2024-06-09	Ra*****	So many functions missing, the app can't do half the things the remote control can, it's obvious it needs development. Please make it better, I bought the AC and I need to be able to use it from my phone.
So many functions missing, the app can't do half the things the remote control can, it's obvious it needs development. Please make it better, I bought the AC and I need to be able to use it from my phone.
2024-05-11	Al*****	It was working perfectly but now it stopped. The device is always offline and the test connection says as message 'need to replace in with into rest is fine' (something like that)
It was working perfectly but now it stopped. The device is always offline and the test connection says as message 'need to replace in with into rest is fine' (something like that)
2023-12-27	Lu*****	Just useless. Doesn't connect to my smart device, can't do manual or automatic pairing. Worse still, if you contact customer services they are useless. I have an email chain going over two weeks with customer service who just send copy and paste troubleshooting and don't actually address the tech issues with this app connecting to my smart device. I've given up and decided to return the whole device.
Just useless. Doesn't connect to my smart device, can't do manual or automatic pairing. Worse still, if you contact customer services they are useless. I have an email chain going over two weeks with customer service who just send copy and paste troubleshooting and don't actually address the tech issues with this app connecting to my smart device. I've given up and decided to return the whole device.
2023-07-28	pg*****	This app has a major bug. If you connect and check the sleep curve then the air conditioner will beep for ever. Every hour according to the sleep curve.
This app has a major bug. If you connect and check the sleep curve then the air conditioner will beep for ever. Every hour according to the sleep curve.
2023-06-26	Ni*****	Basically it's a good app with all functions required to operate your device (I am using an air-condition). But for reasons I can't understand, after the latest update, the titles of some menus are in Chinese language, despite the settings 8n phone or app.
Basically it's a good app with all functions required to operate your device (I am using an air-condition). But for reasons I can't understand, after the latest update, the titles of some menus are in Chinese language, despite the settings 8n phone or app.
2023-01-11	Th*****	A myriad of issues with pairing, buttons doing the opposite of what their titles say (mute instead of unmute), many English translations seem to be missing (what exactly is "ty_auto_pairing_device"?). The app is almost as bad as their products...
A myriad of issues with pairing, buttons doing the opposite of what their titles say (mute instead of unmute), many English translations seem to be missing (what exactly is "ty_auto_pairing_device"?). The app is almost as bad as their products...