Aruma Guest

Aruma Guest is the official mobile app from Aramark Aruma, designed to help guests easily manage their stay at hotels.

KEY FEATURES:

Instant Reservations
View your current and upcoming reservations in one place. Check stay dates, room assignment, and property details from your mobile phone.

Check-in and Check-out from Your Mobile Phone
Check in and check out of your reservation directly from the app. Enjoy shorter lines and greater convenience upon arrival and departure.

Incident Reporting with Photo (Optional)
Is something not working in your room? Report incidents by describing the problem and, if you wish, attach a photo so the team can address it more quickly.

Property FAQs
Access frequently asked questions about your property: schedules, services, rules, and all the information you need during your stay.

Secure access with your Chilean ID number (RUT)
Log in using only your RUT: the app verifies that you have an active reservation and grants you access to your information. We do not permanently store your RUT on the device.

BENEFITS:

- Clear and easy-to-use interface
- All your reservation information in one place
- Check-in and check-out without waiting
- Incident reporting with optional description and photo
- Quick answers to frequently asked questions about the accommodation
- Designed for guests of Aramark Aruma properties

Aruma Guest is designed to make your stay more comfortable: fewer procedures, more information, and a direct channel to report any issues.

Download the app and enjoy a simpler stay.