Reviews of GoCar

By: GoCar Ireland

List of user reviews and ratings for GoCar

Total ratings

2.55 (Rating count: 1,256)

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Review summary

User reviews repeatedly cite onboarding/verification hurdles (registration failures, missing codes, license issues, and occasional bans), unstable app performance (frequent opens failures and slow loading), and weak customer support. A minority of reviews praise fast verification, good cars, upfront pricing, and hourly rental options, but the dominant sentiment points to onboarding, reliability, and support challenges.

Pros

Fast/instant verification and sign-up process.
Cars in good condition and pleasant to drive.
Transparent upfront pricing with fuel, insurance, and mileage included.
Flexible rental options, including hourly rentals.

Cons

Onboarding and verification problems, including inability to register, verification codes not received, license acceptance delays, and occasional account verification blocks.
App reliability and stability problems, such as the app not opening, slow load times, and needing reinstalls.
Account blocking/ban without clear explanations and difficulties deleting personal data.
Poor or hard-to-reach customer support.

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User Reviews

Recent rating average: 3.10

All time rating average: 2.55

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66% (54)

Date	Author	Comment
2026-05-22	Ju*****	Excellent!
Excellent!
2026-05-06	Mi*****	Worked terribly for me. Couldn't get payment info verified, couldn't get the app working right either. Ended up just renting a car because it was so much easier.
Worked terribly for me. Couldn't get payment info verified, couldn't get the app working right either. Ended up just renting a car because it was so much easier.
2026-05-03	Le*****	wrost service, basic we work for then not oposite.
wrost service, basic we work for then not oposite.
2026-04-21	Ja*****	really good service..the app works reasonably well.
really good service..the app works reasonably well.
2026-04-18	To*****	can't fault the experience. the app took me through the process clearly and everything worked first time
can't fault the experience. the app took me through the process clearly and everything worked first time
2026-04-10	Ke*****	App stability has improved a lot during 2025 and 2026. Handy new features added to help speed things up
App stability has improved a lot during 2025 and 2026. Handy new features added to help speed things up
2026-04-02	Hu*****	Great 👍
Great 👍
2026-03-23	Og*****	horrible. you cannot do anything on the app yourself and customer support is useless. everyone has its own story on what can or cannot be done. like they dont want you to use their services. so complicated, I had to book rent a car.
horrible. you cannot do anything on the app yourself and customer support is useless. everyone has its own story on what can or cannot be done. like they dont want you to use their services. so complicated, I had to book rent a car.
2026-03-19	me*****	the app does not open
the app does not open
2026-03-18	De*****	The app is opening 15 minutes constantly, sometimes needs restart or uninstall and install again, and it is crucial to open quick when you are in front of the rented car.
The app is opening 15 minutes constantly, sometimes needs restart or uninstall and install again, and it is crucial to open quick when you are in front of the rented car.