Gate

Multiple issues with the app. Controls don't work (subscription button in Profile, green banner with arrow implying ot is a button, telling me my free trial will end soon), and video lags by several minutes before I am able to see it. The app is worthless other than as a passive camera viewer if I cannot view video being streamed live and so interact with whoever is at the door. C'mon Gate, it's been years and your competitors already do this!

My lock goes down to often and then it takes forever to get help with the lock. My lock is installed on my store for paying customers to have after hours access every time this lock goes down its a week or more because tech support only responds by email once a day. For such an expensive lock we should have more access to tech support. I'm about to ditch this damn lock to the scrap pile.