Features & Capabilities

The Sanitas Medgate App offers Sanitas clients immediate, secure access to comprehensive medical care anytime and anywhere. With over 100 experienced medical specialists, patients can use phone, video, or chat consultations to receive advice, treatment, prescriptions, and medical certificates. Leveraging 20 years of digital health expertise and AI technology, the app ensures fast symptom screening and efficient care, reducing unnecessary medical visits.

Security and data privacy are prioritized, with identity verification and no transmission of medical data to insurers. Consultations are billed through Swiss health insurance, often costing around CHF 50, with some models eliminating franchise or deductible fees. The app continuously improves based on user feedback, making it a reliable telemedicine tool for modern healthcare needs.

User Growth & Download Statistics

App AI
By:
Medgate Partner Network
Downloads:
41,421 132
Version:
0 Last updated: 2026-05-15
Publisher country:
CH CH
Email:
in*****@medgate.ch
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Medgate Partner Network
Google Play Store
https://play.google.com/store/apps/details?id=ch.medgate.sanitas.app
Email:
in*****@medgate.ch
Website:
http://www.medgate.ch/app

User Reviews

This app rarely worked properly in the past and the new releases are even worse. Is there a QA on this at all? Currently you cannot call them with 'Administrative questions' because the Call button doesn't do anything. You cannot chat about it, because it jumps to 'Chat with a Doctor' function and warns about the cost of doing so. If you start the chat you can choose 'Administrative' option, but then it says that all doctors in my language are occupied... I wasn't looking for a doctor...
by Ed*****, 2025-02-03

The initial onboarding of the user requires mystical intuition to get it to work. When trying to upload ID documents, the page request kept hanging indefinitely. This is just unacceptable. The biometric login gave up the ghost after two logins. I needed to bypass it and use my credentials to successfully login. This is not a medical app. This is a disgrace that makes me uncomfortable with my choice of health care insurer. Please don't thank me for my feedback. Just do your jobs.
by Ch*****, 2025-01-04
View all user reviews ›

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