Citylink Kuwait

Name: Citylink Kuwait
Rating: 4.1860466 (2184 reviews)
Author: City Group Co. KSCP

By: City Group Co. KSCP App

Locate, Book, pay and for your daily ride on-demand

Overview

Google Play Store

Downloads

80,448 ▲ 902

Data as of 2026-07-19

Rating:

4.19 +4

(2,184)

Version:

1.2.5

Last updated: 2026-06-30

Ranking

#238,805 ▼ 17

Overall

Features & Capabilities

CityLink Kuwait is Kuwait's first premium and affordable on-demand transportation service, powered by a cutting-edge German DRT platform. Designed by City Group Co. KSCP, this app offers seamless ride booking, live shuttle tracking, and digital payments to make travel across Kuwait's major areas quick, efficient, and user-friendly. Enjoy features such as scheduled future pickups, reserved seats, and frequent traveler passes to enhance your daily commute. With integrated physical buses and a responsive customer care team, CityLink Kuwait ensures a sustainable and hassle-free travel experience that meets global public transportation standards.

Download the CityLink Shuttle app to revolutionize the way you travel in Kuwait. Experience convenience, sustainability, and premium service combined in one innovative platform, backed by excellent support and streamlined technology.

User Growth & Download Statistics

App

By:

City Group Co. KSCP

Downloads:

80,448 902

Rating:

4.19

(2,184) 4 new ratings

Version:

1.2.5 Last updated: 2026-06-30

Version code:

1782809102

Creation date:

2023-07-04

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

44.65MB

Email:

ca*****@citylinkshuttlekw.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 238,805 ▼ 17

Other platforms

Citylink Kuwait (v1.2.5)

4.10

(385)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

City Group Co. KSCP

Google Play Store

https://play.google.com/store/apps/details?id=cgc.citylink

Email:

ca*****@citylinkshuttlekw.com

Website:

https://citylinkshuttlekw.com/

User Reviews

Users appreciate Citylink Kuwait for its affordability, clean vehicles, and ease of use, providing a good alternative to taxis. However, major issues include frequent delays, unreliable pickup and drop-off locations due to poor GPS accuracy, last-minute cancellations by drivers, and unresponsive customer support. Additionally, rising prices without service improvements negatively impact user satisfaction. Overall, while the app offers convenient and economical transportation, reliability and communication problems hinder its effectiveness.

Pros

Affordable and low fares compared to regular taxis.
Clean and well-maintained vehicles, especially the buses.
Easy to use app interface with fast booking process.
Drivers are generally polite and courteous.
Useful alternative for traveling to areas not serviced by buses.

Cons

Frequent delays and inaccurate pickup times, often extended significantly beyond estimates.
Poor GPS and location accuracy causing incorrect pickup and drop-off points.
Cancellation issues with drivers sometimes cancelling last minute or not showing up without notice.
Poor or unresponsive customer service and lack of communication from drivers.
Increased pricing without corresponding improvement in service quality.

Recent reviews

The locations always wrong need to work on and improve the App location's and the drivers following the App even if it's wrong so for example if my destination only far for 2 minutes they are delaying me for 30 minutes to get other ride which is totally non since

Es*****, 2025-01-30

Today i requested a pick up from airport to Salmiya, driver was not picking the line after his delay & ETA , i received a call while i was in the rest room, after 3 or 4 minutes i called him again but he was rude and cancelled my pickup!! I suggest that you pick up a better drivers who have good behaviour which will impact on your business & reputation. Thank you