iCivic — Wait Times

iCivic is an independent app. It is not affiliated with, endorsed by, operated by, or representing any government or public body — the Government of Quebec, the Government of Canada, the Ministry of Health and Social Services (MSSS), the SAAQ, Service Canada, the City of Gatineau, Environment Canada, the Ministry of the Environment (MELCCFP), or any other agency. iCivic does not facilitate any government service; it displays information for informational purposes only.

No one should waste their day waiting. iCivic displays wait times for public services: hospital emergency rooms, SAAQ service points, municipal service centres, and Service Canada offices.

WHERE OUR DATA COMES FROM
This is the complete list of sources iCivic uses. There are no others. Each location's source is also shown directly inside the app.

Official sources:
• Emergency-room wait times: Government of Quebec, Ministry of Health and Social Services (MSSS) — https://www.quebec.ca/en/health/health-system-and-services/service-organization/quebec-health-system-and-its-services/situation-in-emergency-rooms-in-quebec
• Service Canada office wait times: Government of Canada, Service Canada — https://offices.service.canada.ca/en/checkwalkinwaittimeshref
• Weather, forecasts and weather alerts: Government of Canada, Environment Canada — https://weather.gc.ca
• Boil-water and do-not-consume advisories: Government of Quebec, Ministry of the Environment (MELCCFP) — https://www.quebec.ca/en/agriculture-environnement-et-ressources-naturelles/eau-potable/qualite-eau-potable/boil-water-advisory-against-drinking-water

User reports:
• Wait times for SAAQ service points and municipal service centres: estimated solely from anonymous, geo-verified reports submitted by iCivic app users. No government data is used for these locations.

iCivic is not affiliated with and does not represent any of these entities; all names and trademarks belong to their respective owners.

WHAT YOU GET
• Map of public-service wait times around you
• Alert when the wait time drops below your threshold
• Community reporting in 10 seconds, geo-verified and anonymous
• Bilingual (French/English)

FREE AND PRIVACY-FRIENDLY
iCivic remains free in its basic version. Designed to comply with Bill 25: your GPS location is never stored — it is used only to verify your presence at the location. Reports are anonymous, your data is hosted in Canada, and there are no ads.

Reminder: iCivic is an independent app and does not represent any government entity.