ProsIA

ProsIA is the official app of the ProsIA customer service platform. With it, your team can respond to customers via WhatsApp from anywhere, quickly and efficiently.

Ideal for companies that centralize customer service, sales, and support on WhatsApp and want agility on their mobile devices as well.

WHATSAPP SUPPORT

• Respond to customer conversations in real time

• Receive text messages, audio, photos, videos, and documents

• Monitor the queue and take on new customer service requests

• View the complete history of each contact

REAL-TIME NOTIFICATIONS

• Be notified the moment a new message arrives

• Tap the notification to open the correct conversation directly

• Don't miss any customers, even with the app closed

TEAM (INTERNAL CHAT)

• Chat with your colleagues in individual or group conversations

• Share files, reply to messages, and keep everyone aligned

• See who is online and when the message was read

MADE FOR TEAMS

• Multiple agents on the same WhatsApp number

• Conversation distribution by department

• Collaborative and organized work, without clutter

SECURE AND RELIABLE

• Access protected by login

• Your data and your customers' data handled securely