Hurb: Hotels, travel and more

Name: Hurb: Hotels, travel and more
Rating: 3.9306931 (242333 reviews)
Author: HURB TECHNOLOGIES S.A.

By: HURB TECHNOLOGIES S.A. App

Book and travel now: flights, hotels and packages on sale.

This app was removed from Google Play Store on 2025-05-25

Overview

Removed

Downloads

14,451,114

Data as of 2025-05-25

Rating:

3.93

(242,333)

Version:

7.29.0

Last updated: 2025-02-13

Features & Capabilities

Hurb is the largest tourism platform in Latin America offering unbeatable prices on flights, hotels, and travel packages. Powered by advanced technology and machine learning, Hurb ensures you find the best travel deals, including exclusive Disney Resort packages and discounts. The app’s innovative features like Undo Project and Project Where help you save up to 40% and notify you when your desired price is met.

With a proven track record since 2011, Hurb has served over 5 million travelers with 24/7 customer service, winning multiple awards for excellence. Download the Hurb app now for a seamless booking experience that saves you time and money, making your dream vacation a reality.

User Growth & Download Statistics

App

By:

HURB TECHNOLOGIES S.A.

Downloads:

14,451,114

Rating:

3.93

(242,333)

Version:

7.29.0 Last updated: 2025-02-13

Version code:

2384

Creation date:

2014-01-13

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.CHANGE_CONFIGURATION High risk
android.permission.USE_CREDENTIALS High risk
android.permission.DISABLE_KEYGUARD Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

39.18MB

Email:

he*****@hurb.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-25

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HURB TECHNOLOGIES S.A.

Google Play Store

https://play.google.com/store/apps/details?id=br.com.hotelurbano

Email:

he*****@hurb.com

Website:

https://www.hurb.com/

User Reviews

Users report widespread issues with this app: reservations are often not honored at hotels, leading to unexpected costs. Customer service is generally unresponsive or unhelpful, making cancellations and refunds difficult. Users also face hidden fees and lack of confirmation, contributing to distrust. Although booking can be quick, the poor post-booking experience makes many users strongly advise against using this app.

Pros

App allows booking hotel rooms fairly quickly when it works as intended.
Offers various travel and hotel booking options.
Some users experienced timely refunds in specific situations.

Cons

Many instances of reservations not being honored at the hotel despite payment.
Extremely poor or no customer service response, with delayed or no refunds.
Difficulty or impossibility in canceling or modifying bookings through the app.
Hidden additional fees or price discrepancies not clear before booking.
Lack of confirmation emails or vouchers after payment, causing uncertainty.

Recent reviews

Scam Travel Agency! I Booked through them, when we get to the Hotel we fnd out they don't have a reservation for me and my family I had to pay a night on the spot AGAIN. No customer service, Chat is a first filter trying to avoid to open a customer service ticket. I been in email correspondence for a month and they just resolved that I "cancelled" the reservation and stayed somewhere else, I sent them proof of the Invoice of that night that I had to pay AGAIN. I'll file a complaint to the FTC.

Ju*****, 2022-07-16

Never had the chance to try, since all the options shown in the app are for two or more people. If you want to travel alone, you have to pay 40% MORE. This doesn't make any sense.