Reviews of ClassApp

By: Arco Educacao

List of user reviews and ratings for ClassApp

Total ratings

4.63 (Rating count: 126,164)

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Review summary

ClassApp is praised for ease of use and helping parents stay connected with the school. However, multiple reviews report ongoing reliability and usability issues: frequent updates that reset preferences; a confusing, slow interface; messaging problems like missing drafts, auto-archiving, or inability to send messages; notification noise from duplicated emails; and occasional stability or login problems.

Pros

Very easy to use and mostly intuitive.
Facilitates communication between parents and the school.
Useful and functional for school messaging.
Some users describe it as excellent or perfect for keeping in touch.

Cons

Frequent updates reset or change user-configured settings, disrupting notifications.
Not intuitive and slow; navigability is confusing and clunky.
Messaging reliability problems: inability to send new messages after updates, drafts aren’t autosaved, and messages can be archived unexpectedly.
Notification settings cause duplicates (email and in-app) and are hard to disable.
Stability/login issues: the app sometimes doesn't function properly or users can't log in.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.63

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44% (27)

Date	Author	Comment
2026-05-22	Br*****	Só ficam me dando advertência dão a opção dos alunos removerem
Só ficam me dando advertência dão a opção dos alunos removerem
2026-03-13	Da*****	horribly
horribly
2025-12-01	Ma*****	parem de atualizar o app toda hora e mudarem as configurações já definidas. Toda vez que pedem para atualizar param de mandar email do boleto
parem de atualizar o app toda hora e mudarem as configurações já definidas. Toda vez que pedem para atualizar param de mandar email do boleto
2025-11-03	Aa*****	Way too badly made
Way too badly made
2025-10-15	Ga*****	works really well up to a certain point . because my school has several departments and I am in multiple ones, the app has a few bugs with regards to unread messages in one of my accounts. and my school has a tough time reaching the customer support, which is only ever digital, to sort through tech issues. there is always a new problem and I just gave up fixing them all.
works really well up to a certain point . because my school has several departments and I am in multiple ones, the app has a few bugs with regards to unread messages in one of my accounts. and my school has a tough time reaching the customer support, which is only ever digital, to sort through tech issues. there is always a new problem and I just gave up fixing them all.
2025-10-10	Fl*****	Pode melhorar a experiência com fotos enviadas dentro do App - permitir dar zoom na imagem (pinçar ou duplo tap). No geral é muito bom e muito útil, parabéns
Pode melhorar a experiência com fotos enviadas dentro do App - permitir dar zoom na imagem (pinçar ou duplo tap). No geral é muito bom e muito útil, parabéns
2025-09-22	Re*****	very easy
very easy
2025-09-17	Sa*****	prevent aging
prevent aging
2025-09-10	Le*****	o update, 8.327.0, ficou horrível, mudaram a ordem do botão central , o eventos ficou escondido e o central do active software que quase não utilizo esta no centro. É interessante ter a opção de ordenar os botões! ou poded escolher entre outras visualizações.
o update, 8.327.0, ficou horrível, mudaram a ordem do botão central , o eventos ficou escondido e o central do active software que quase não utilizo esta no centro. É interessante ter a opção de ordenar os botões! ou poded escolher entre outras visualizações.
2025-08-30	Fa*****	Confuso e burocratico
Confuso e burocratico