Sendspark Video and Screen Recorder

Not working now, before was good. each time getting this error { Cam / Mic not detected! We can’t find your cam or mic. Please check that they are not in use in other applications (Zoom, OBS, etc…) if so close the app, then relaunch Sendspark - Learn more. }

SendSpark used to be great. Now it is so hit and miss whether it will record properly that you simply cannot rely on using it. I've had recurring issues on and off for 6+ weeks of an array of different types. Have sent multiple emails to their support email, but none have never been replied to, watched or even opened. Uninstalled for a day, then a few days, then a week in the hope that when I reinstalled, that they'd fixed their issue. From the complete silence from SendSpark, I get the impressing that they are now in harvest mode and no longer supporting their users with bug fixes, and just squeezing out the last few dollars before it crashes and burns. Disappointing.

Sendspark is the best of the best WHEN IT WORKS. When it doesn't it's so annoying. I really want to give it a 5-star review and will switch my review back to 5-star once they fix the following issue: I keep having issues with the screen recording feature. About a half a dozen times over the last two weeks I finish the recording and it never uploads the way that it should. When I finish recording it shows that it's actually still recording even though it's not. So then I need to completely closeout my browser (all tabs that are open), open it back up and re-record the entire video that I just spent time recording. Sendspark, I need your help help because it is really affecting my workflow negatively. I've been using Sendspark for about 2.5 years or so with no major issues, but this one has been the most annoying.