Sugar Connect

Sugar Connect

Effortlessly manage customer relationships and follow-up activities with Sugar in Gmail.

What is Sugar Connect?
"Sugar Connect" is a Chrome extension that integrates the functionality of SugarCRM into Gmail to facilitate hassle-free customer relationship management. It retrieves customer and prospect details in real-time, automates data entry, and employs shared calendars and email archiving. The extension also serves as a meeting scheduling assistant, promotes effective email prospecting, and provides engagement analytics.
Stats
By: SugarCRM
Users: 2,000+
Rating: 3.22 (9)
Version: 1.43.1.77 (Last updated: 2024-03-12)
Creation date: 2020-06-25
Risk impact: Very high risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • notifications
  • tabs
Host permissions:
  • https://connect.sugarapps.com/*
  • https://connect.sugarapps.eu/*
  • https://connect.sugarapps.com.au/*
  • https://proxy.connect.sugarapps.com/proxy/
  • https://proxy.connect.sugarapps.eu/proxy/
  • https://proxy.connect.sugarapps.com.au/proxy/
  • https://hint-data-enrichment.service.sugarcrm.com/*
  • https://hint-data-enrichment-stage.service.sugarcrm.com/*
  • https://*.connect.sugarapps.com/*
  • https://*.connect.sugarapps.eu/*
  • See more
Size: 3.02M
Stats date:

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Summary

Sugar Connect brings your most important customer experience activities into Gmail. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data. With Sugar Connect, customer and prospect details automatically sync to Gmail. Connect pulls relevant data to the surface as you interact with prospects and customers in real time. It's the easiest way to provide the types of truly personalized experiences that create and retain customers for life.

360-degree Customer View • Access Sugar information from a sidebar when reading or composing an email • Create, update and delete records and fields in Sugar Sell and Serve • Attach emails to Opportunities, Contacts, or Accounts • See all customer emails in the sidebar • Access and use CRM email templates • Visualize history of your team's communication with prospects and customers

Automate Data Entry and Boost CRM Adoption • Archive all inbound and outbound emails • Specify exactly which Opportunity, Contact, or Account you'd like the email to be archived to • Sync and access shared calendars so you don't need to maintain events in multiple calendars • Relate events to attendees' records in Sugar

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User reviews
It's really great to have this in my Gmail. The scheduled email function works great, and syncronising my calendar activities works perfectly. Please add to the roadmap: 'Auto Archieve all outbound' + 'the ability to adjust which custom modules and fields are shown in the panel'.
by James Banbury James Banbury, 2021-01-14

Too many bugs. Keeps on automatically saving emails to SugarCRM. Collabspot is way better.

This would be a great app if it was stable and stayed connected. I'm constantly having to remove and reload this. It was supposed to be a time saver and has turned out to be a time waster.
by Ted Fall Ted Fall, 2020-07-13
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Safety
Risk impact

Sugar Connect is very risky to use and it requires a lot of sensitive permissions. Avoid installing this extension unless you absolutely trust this publisher.

Risk likelihood

Sugar Connect is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Screenshots
Promo images
Sugar Connect small promo image
Small promo image
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