NPBS Mobile Banking

Name: NPBS Mobile Banking
Rating: 2 (2051 reviews)
Author: Newcastle Greater Mutual Group Ltd

By: Newcastle Greater Mutual Group Ltd

Smarter banking on the go with Newcastle Permanent.

Features & Capabilities

NPBS Mobile Banking offers a smart, simple, and secure way to manage your finances with Newcastle Permanent. Quickly check your account balances using Quick Balance, track your spending with detailed transaction lists, and customize your accounts to suit your style. Make payments instantly via Osko®, BPAY®, or Pay Anyone, set up future or recurring payments, and use Google Pay™ for added convenience. The app ensures security with fingerprint or passcode login, lets you manage payment limits and card PINs, and allows you to report lost or stolen cards easily. Continuous accessibility improvements aid users with vision impairments. Whether you want to view statements, manage home loan repayments, or open an account online within minutes, NPBS Mobile Banking makes smarter banking on the go effortless and safe.

Please note terms and conditions apply, and normal data charges may be incurred. NPBS Mobile Banking is part of Newcastle Greater Mutual Group Ltd, proudly providing banking solutions with user-focused features and security.

User Growth & Download Statistics

App Privacy & Security

By:

Newcastle Greater Mutual Group Ltd

Downloads:

205,380 395

Rating:

2.00

(2,051) 1 ratings

Version:

0 Last updated: 2026-02-12

Publisher country:

Email:

en*****@newcastlepermanent.com.au

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 151,894 ▲ 1,321

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Newcastle Greater Mutual Group Ltd

Google Play Store

https://play.google.com/store/apps/details?id=au.com.newcastlepermanent

Email:

en*****@newcastlepermanent.com.au

Website:

http://www.newcastlepermanent.com.au

User Reviews

Users appreciate the app's modern look and fingerprint login, along with a helpful Contact Us feature linking directly to support staff. However, many struggle with frequent login failures and app crashes, making banking frustrating. Performance issues such as slow navigation, multi-step transfers, and text readability concerns diminish usability. Removal of convenient features like in-app payment editing and disrupted biometric security reduce user satisfaction. Overall, while the app offers basic functionality and aesthetic improvements, the negative impact on reliability and ease of use is a major concern for most reviewers.

Pros

The app has a clean, modern user interface that some users appreciate after the recent update.
Fingerprint biometric login is supported and generally quick for some users.
The Contact Us feature links directly to real people, making problem solving easier and more personal.
The app supports basic banking features that some users find reliable and straightforward.
Provides a convenient mobile banking solution for on-the-go transactions.

Cons

The app is frequently unstable, crashing or failing to log in for many users.
Login issues are common, including 'details incorrect' errors and the app reporting unavailability.
Performance problems such as slow loading, lagging navigation, and long transaction processes frustrate users.
Text size and readability issues, including overly small or excessively large fonts without zoom options, affect usability.
Important features like editing payments in-app or integration with fingerprint security have been removed or degraded.
The UI changes, while visually fresh, have made common tasks more cumbersome with additional steps and poor button placements.
The app displays intrusive ads and inconsistent color schemes disrupting user experience.

Recent reviews

An excellent banking app, well and truly above those produced by the big 4. The only negative at this time is that I cannot use face unlock as a biometric option on my Pixel 9, although fingerprint unlock is still quick.

Ai*****, 2024-11-06

Old app design was more efficient, loaded faster, less convoluted, easier on the eyes, and accessible. Half the time i have to force close then reopen the app to log in due to supposed connection issues. Update: still slow and janky, and still nowhere near as good as the old app design- but now its a different colour isnt that a relief! ...