App is a complete piece of junk. Customer service is closed on the day were you have to activate you ticket. Why do you need two different app just to get into a concert? Cant wait to delete this garbage
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Primavera Sound
- Downloads:
- 171,619 134
- Rating:
- 3.10 (666)
3 new ratings
- Version:
- 3.1.30 Last updated: 2026-10-02
- Version code:
- 30901627
- Creation date:
- 2021-03-26
- Publisher country:
ES
- Permissions:
- android.permission.ACCESS_COARSE_LOCATION Very high risk
- android.permission.ACCESS_FINE_LOCATION Very high risk
- android.permission.CAMERA Very high risk
- android.permission.RECORD_AUDIO Very high risk
- android.permission.READ_EXTERNAL_STORAGE High risk
- android.permission.WRITE_EXTERNAL_STORAGE High risk
- android.permission.WRITE_SETTINGS High risk
- android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
- com.google.android.gms.permission.AD_ID Moderate risk
- android.permission.ACCESS_ADSERVICES_AD_ID Low risk
- android.permission.ACCESS_COARSE_LOCATION Very high risk
- Size:
- 75.98MB
- Email:
- su*****@accessticket.app
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2026-10-03
- Compare stats and ranking:
-
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- Primavera Sound
- Google Play Store
- https://play.google.com/store/apps/details?id=app.testwallet.accessticket
- Email:
- su*****@accessticket.app
- Website:
- https://www.accessticket.app
User Reviews
The AccessTicket app receives consistently negative feedback due to frequent failures in ticket activation and verification, poor user interface, and unreliable customer support. Users struggle with the app's integration with the ticket vendor Dice, often unable to access or activate tickets. Data privacy concerns and mandatory updates further frustrate users. While customer support helps sporadically, the overall experience is stressful, resulting in many users preferring paper tickets and considering not attending events requiring this app.
Pros
- Customer support is occasionally responsive and helpful.
- App sometimes works after troubleshooting (such as changing default browser to Chrome).
Cons
- App frequently fails to activate or display tickets purchased via Dice, causing access issues.
- Verification processes (email, ID, phone number) are unreliable or confusing, often failing to authenticate users.
- App demands unnecessary data input and updates, sometimes forcing users to upload sensitive information.
- Poor usability and lack of clear instructions or FAQs, leading to user frustration.
- Multiple apps required to access tickets, complicating the process and increasing user dissatisfaction.
Recent reviews
Worst app exists. I can't believe Primavera keeps using it. It took us half an hour to buy the ticket, and by the time we wanted to get in to the festival, it stopped working. We had to go for half an hour until we found technical support that helped us understand where are tickets are. We lost a full concert we wanted to see. Tip: always take screenshots when you buy the tickets and see the QR code
Best AccessTicket Alternatives
Here are some Android apps that are similar to AccessTicket: