Zinng

Zinng helps businesses manage customer conversations, contacts, and calls from one convenient mobile app.

Stay connected with your customers and team wherever work takes you. Review conversations, reply to messages, manage contacts, make outbound calls, and access important call details without returning to your desk.

Key features:

• Unified inbox
View customer conversations and keep up with incoming and outgoing messages.

• Business calling
Make outbound calls from your business number and review call activity.

• AI call assistance
Connect with your team’s AI phone agents and access AI-assisted calling features.

• Contacts
Search for customers, review contact information, and quickly start a message or call.

• Call history and transcripts
Review call details, recordings, and transcripts when available for your account.

• Team collaboration
Add internal notes and keep your team informed about customer conversations.

• Notifications
Receive alerts about new activity and open the relevant conversation directly.

• Multiple teams
Switch between teams and access the appropriate inbox, contacts, and account information.

A Zinng account is required. Features may vary depending on your organization’s subscription and configuration.

Visit https://zinng.ai to learn more.