AeroGuest

Name: AeroGuest
Rating: 4.38 (3664 reviews)
Author: AeroGuest Aps

By: AeroGuest Aps

Everything you need for your stay in one place.

Features & Capabilities

AeroGuest revolutionizes your hotel stay by putting everything you need right at your fingertips. From online check-in and secure digital key access to real-time chat assistance and safe payments, this intuitive app lets you manage every aspect of your stay effortlessly.

Discover hotel amenities, explore local events, and get curated recommendations during your visit. With AeroGuest, you can also bypass queues at checkout and easily book your next stay. Enhance your travel convenience, save time, and make the most of your trip with AeroGuest — your all-in-one hotel companion. Note that some features may vary by hotel.

User Growth & Download Statistics

App

By:

AeroGuest Aps

Downloads:

284,134 385

Rating:

4.38

(3,664) 5 new ratings

Version:

6.8.3 Last updated: 2026-06-23

Version code:

11734

Creation date:

2017-08-08

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

46.97MB

Email:

su*****@aeroguest.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-07

Compare stats and ranking:

Ranking

# 130,213 ▲ 161

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

AeroGuest Aps

Google Play Store

https://play.google.com/store/apps/details?id=ag.app.android

Email:

su*****@aeroguest.com

Website:

http://aeroguest.com

User Reviews

Most reviews describe AeroGuest as unreliable and hard to use. The top pain points are failed door/key access and high unlock failure rates, inability to receive verification codes for sign-up, and general app instability. Users also report poor UX/UI, including unusable search and controls that are hard to reach, plus PMS integration problems affecting room features like heating or lighting. A minority note that the app can be easy to use and fast when it works, but this is not the common experience.

Pros

Easy to use and quick to operate when functioning
Modern, clean app design with intuitive access to doors and elevators
Fast check-in experience when the app works

Cons

Door/lock access is unreliable with a high failure rate; cannot unlock doors or elevators consistently
SMS verification codes often aren’t delivered or cannot be received during sign-up/login
General app instability and crashes (often after opening or on first login)
Poor UX/UI and navigation issues (unusable search, date picker button may be off-screen, hidden navigation)
Hotel PMS integration issues causing other features (heating, lights) not functioning as part of the check-in

Recent reviews

Installed this app when checking into a Wakeup hotel in Copenhagen. It worked for unlocking the room but not for unlocking the elevator, nor for gaining access to the restrooms on the second floor adjacent to the restaurant. Reported this to someone at the front desk, she acknowledged there were problems with the system and gave us a physical card, which did work were it should. This app is clearly not ready for prime time and should be avoided.

Co*****, 2026-06-15

Bounced into using this app by Wakeup Hotel in København. App would unlock my room door but not activate the elevator, which meant that having half the functionality available was pointless as I couldn't actually get up to my room. Abandoned using the app and got some "proper" key cards from hotel reception.